Salesforce.Com Inc
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About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. We are looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Team Overview
The Global Renewals organization protects and grows Salesforce's critical revenue streams. The Renewals Strategy & Planning team designs the GTM models, financial frameworks, and operational blueprints required to drive long-term, profitable customer partnerships at scale. Role Overview
As the Manager of GTM Analytics & Insights, you will be the analytical heartbeat of the Renewals GTM strategy team. This is a hands-on data role focused on uncovering the "what" and the "why" behind the business. You will own the data connection to our Snowflake warehouse and design proactive dashboards to identify opportunities and risks. You will be the team's primary analytical partner, turning raw data into foundational insights that power GTM strategy, financial plans, and executive decisions. This role requires deep technical proficiency, a passion for data exploration, and the ability to translate quantitative findings into a clear strategic narrative. Your Impact & Responsibilities
GTM Analytics & Insights Foundation Serve as the team's subject matter expert on data, owning the data pipeline and connection to our Snowflake data warehouse to enable self-service and advanced analytics. Design, build, and maintain proactive dashboards in Tableau (or similar BI tools) to monitor business health, tracking KPIs such as attrition hotspots, net new AOV trends, segment-level performance, and renewal rate drivers. Act as the primary analytical partner for the GTM Strategy team, leading ad-hoc strategic inquiries and deep-dive analyses to answer the business's most pressing questions. Develop a deep understanding of data infrastructure and partner with central BI and data engineering teams to secure data sources that elevate strategic insights.
Data-Driven Strategy & Design Provide analytics to inform GTM architecture and refinement, including customer segmentation, coverage models, and rules of engagement. Conduct quantitative analysis to identify untapped growth opportunities and model the impact of different GTM motions. Use statistical methods to analyze current strategies and provide data-backed recommendations on where to invest, divest, or optimize.
Analytical Forecasting & Planning Develop data-driven inputs for annual and quarterly planning, including headcount, capacity, and financial models grounded in data analysis. Build business cases and ROI models using historical performance data and predictive insights to justify investments. Own analytical models for long-range financial forecast, providing data-backed projections for metrics like Renewal Rate, Attrition, and Contract Term Length.
Required Qualifications
5+ years in an analytical role (GTM Analytics, Business Intelligence, Data Science, Strategy Consulting, or Business Operations). Advanced, hands-on SQL expertise; experience with Snowflake is required. Proven track record designing and building dashboards using BI tools like Tableau or similar. Experience building complex financial and operational models (forecasting, capacity planning, ROI) in Excel/Google Sheets.
Education: Bachelor's Degree in a quantitative field (Business, Economics, Statistics, Computer Science, or Engineering).
Skills
Technical Proficiency: SQL and Snowflake; proficiency with data visualization tools (Tableau preferred). Quantitative & Analytical Expertise: Financial modeling, statistical analysis, and BI principles. Problem Solving: Structured, hypothesis-driven approach to complex problems. Data Storytelling & Influence: Ability to synthesize findings into a compelling narrative for business and executive audiences. Business Partnership: Able to act as a credible analytical partner to stakeholders.
Preferred Qualifications
MBA or other advanced degree in an analytical field. Experience in a B2B SaaS environment supporting Sales, Renewals, or Customer Success. Familiarity with Salesforce CRM data structure and reporting. Experience with Python or R for data analysis is a plus.
Unleash Your Potential: When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support balance, and our AI agents accelerate your impact. Accommodations: If you require assistance due to a disability applying for open positions, please submit a request via the Accommodations Request Form. Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination. Applicants are assessed on merit and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected classifications. See Know your rights: workplace discrimination is illegal. Compensation varies by location and role; benefits include time off, health coverage, 401(k), stock purchase, and more. For details, visit the Salesforce benefits site and note state-specific salary ranges where applicable. #J-18808-Ljbffr
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. We are looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Team Overview
The Global Renewals organization protects and grows Salesforce's critical revenue streams. The Renewals Strategy & Planning team designs the GTM models, financial frameworks, and operational blueprints required to drive long-term, profitable customer partnerships at scale. Role Overview
As the Manager of GTM Analytics & Insights, you will be the analytical heartbeat of the Renewals GTM strategy team. This is a hands-on data role focused on uncovering the "what" and the "why" behind the business. You will own the data connection to our Snowflake warehouse and design proactive dashboards to identify opportunities and risks. You will be the team's primary analytical partner, turning raw data into foundational insights that power GTM strategy, financial plans, and executive decisions. This role requires deep technical proficiency, a passion for data exploration, and the ability to translate quantitative findings into a clear strategic narrative. Your Impact & Responsibilities
GTM Analytics & Insights Foundation Serve as the team's subject matter expert on data, owning the data pipeline and connection to our Snowflake data warehouse to enable self-service and advanced analytics. Design, build, and maintain proactive dashboards in Tableau (or similar BI tools) to monitor business health, tracking KPIs such as attrition hotspots, net new AOV trends, segment-level performance, and renewal rate drivers. Act as the primary analytical partner for the GTM Strategy team, leading ad-hoc strategic inquiries and deep-dive analyses to answer the business's most pressing questions. Develop a deep understanding of data infrastructure and partner with central BI and data engineering teams to secure data sources that elevate strategic insights.
Data-Driven Strategy & Design Provide analytics to inform GTM architecture and refinement, including customer segmentation, coverage models, and rules of engagement. Conduct quantitative analysis to identify untapped growth opportunities and model the impact of different GTM motions. Use statistical methods to analyze current strategies and provide data-backed recommendations on where to invest, divest, or optimize.
Analytical Forecasting & Planning Develop data-driven inputs for annual and quarterly planning, including headcount, capacity, and financial models grounded in data analysis. Build business cases and ROI models using historical performance data and predictive insights to justify investments. Own analytical models for long-range financial forecast, providing data-backed projections for metrics like Renewal Rate, Attrition, and Contract Term Length.
Required Qualifications
5+ years in an analytical role (GTM Analytics, Business Intelligence, Data Science, Strategy Consulting, or Business Operations). Advanced, hands-on SQL expertise; experience with Snowflake is required. Proven track record designing and building dashboards using BI tools like Tableau or similar. Experience building complex financial and operational models (forecasting, capacity planning, ROI) in Excel/Google Sheets.
Education: Bachelor's Degree in a quantitative field (Business, Economics, Statistics, Computer Science, or Engineering).
Skills
Technical Proficiency: SQL and Snowflake; proficiency with data visualization tools (Tableau preferred). Quantitative & Analytical Expertise: Financial modeling, statistical analysis, and BI principles. Problem Solving: Structured, hypothesis-driven approach to complex problems. Data Storytelling & Influence: Ability to synthesize findings into a compelling narrative for business and executive audiences. Business Partnership: Able to act as a credible analytical partner to stakeholders.
Preferred Qualifications
MBA or other advanced degree in an analytical field. Experience in a B2B SaaS environment supporting Sales, Renewals, or Customer Success. Familiarity with Salesforce CRM data structure and reporting. Experience with Python or R for data analysis is a plus.
Unleash Your Potential: When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support balance, and our AI agents accelerate your impact. Accommodations: If you require assistance due to a disability applying for open positions, please submit a request via the Accommodations Request Form. Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination. Applicants are assessed on merit and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected classifications. See Know your rights: workplace discrimination is illegal. Compensation varies by location and role; benefits include time off, health coverage, 401(k), stock purchase, and more. For details, visit the Salesforce benefits site and note state-specific salary ranges where applicable. #J-18808-Ljbffr