Hustle Notice Biz
Customer Service Specialist
Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer service excellence drives us to continually improve and adapt, ensuring our clients receive the best possible support. Job Summary
We are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with exceptional service and support. You will help resolve inquiries, handle complaints, and ensure customer satisfaction by offering timely solutions. Job: On site Location: Los Angeles, CA Pay Range: $900- $1200 per week. Key Responsibilities
Respond to customer inquiries via phone, email, and chat in a professional and timely manner. Resolve customer complaints and issues with empathy and effective problem-solving techniques. Provide accurate information about products and services to customers. Maintain customer records by updating account information and documenting interactions. Collaborate with team members and other departments to improve overall customer experience. Skills, Knowledge and Expertise
High school diploma or equivalent; a degree in a relevant field is a plus. Proven experience in customer service or a related role is preferred. Excellent verbal and written communication skills. Strong problem-solving skills and the ability to think critically under pressure. Proficient in using customer service software and Microsoft Office Suite. Ability to work independently as well as part of a team. Benefits
Health Insurance:
Comprehensive medical, dental, and vision coverage. Retirement Plan:
401(k) with company matching. Paid Time Off (PTO):
Generous vacation, sick leave, and holiday pay. Professional Development:
Opportunities for training, workshops, and career advancement. Employee Assistance Program (EAP):
Access to mental health and wellness resources. We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.
Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer service excellence drives us to continually improve and adapt, ensuring our clients receive the best possible support. Job Summary
We are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with exceptional service and support. You will help resolve inquiries, handle complaints, and ensure customer satisfaction by offering timely solutions. Job: On site Location: Los Angeles, CA Pay Range: $900- $1200 per week. Key Responsibilities
Respond to customer inquiries via phone, email, and chat in a professional and timely manner. Resolve customer complaints and issues with empathy and effective problem-solving techniques. Provide accurate information about products and services to customers. Maintain customer records by updating account information and documenting interactions. Collaborate with team members and other departments to improve overall customer experience. Skills, Knowledge and Expertise
High school diploma or equivalent; a degree in a relevant field is a plus. Proven experience in customer service or a related role is preferred. Excellent verbal and written communication skills. Strong problem-solving skills and the ability to think critically under pressure. Proficient in using customer service software and Microsoft Office Suite. Ability to work independently as well as part of a team. Benefits
Health Insurance:
Comprehensive medical, dental, and vision coverage. Retirement Plan:
401(k) with company matching. Paid Time Off (PTO):
Generous vacation, sick leave, and holiday pay. Professional Development:
Opportunities for training, workshops, and career advancement. Employee Assistance Program (EAP):
Access to mental health and wellness resources. We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.