Maimonides Medical Center is hiring: Receptionist in Oregon

Overview

Performs receptionist duties for the department, including greeting visitors, answering phones and making appointments.

Responsibilities

• Receives visitors, ascertains needs, and directs guests appropriately.
• Answers the telephones, routing callers appropriately and taking messages as needed. Routes telephone referrals to the appropriate area or personnel (e.g., Home Care, Social Work, Utilization Management).
• Answers routine questions regarding departmental policies, operations and procedures.
• Directs or escorts patients and visitors to appropriate office or departmental area.
• Provides necessary departmental forms to visitors and assists them with completion as appropriate.
• Schedules appointments and notifies department personnel.
• Sorts and distributes incoming mail.
• Maintains and updates departmental logs and files (e.g., correspondence, patient referrals). Assists with filing by arranging material in alpha or numeric order for prompt filing.
• Maintains and updates the schedule sheet for department personnel.
• Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards.
• Enters data into Departmental Information system for in-house, OPD, ER, OR and Recovery.
• Compiles weekly departmental activity report and submits it to manager by required date.
• Types forms, cards, memos, etc., as needed; typing is neat and accurate.
• Sets up patient records prior to appointment, ensuring all required forms are included; files paperwork (e.g., test results) in the medical record as directed.
• Calls ambulettes, car services for patients and visitors as required.

Qualifications

Education: High school graduation or equivalent required.

Experience: 6 months - 1 year of receptionist experience preferred, preferably in a hospital setting with heavy telephone work.

Skills: Must pass alphanumeric skills test.

Basic data entry skills preferred.

Good oral and written communication skills.

Good interpersonal skills.

Speaks, reads and writes English to the extent required by the position; knowledge of a second language preferred.

Pay Range

USD $25.94 - USD $26.51 /Hr.

Equal Employment Opportunity

Maimonides Medical Center (MMC) is an equal opportunity employer.