Hustle Notice Biz is hiring: Call Center Representative(ASAP) in Tampa

Call Center Representative(ASAP)

Department: Iris Comm Lab

Employment Type: Full Time

Location: Tampa, FL

Compensation: $950 - $1,150 / week

Description

We are looking for enthusiastic and dedicated Call Center Representatives to join our dynamic team! This is an exciting opportunity for individuals who thrive in a fast-paced environment and are passionate about providing exceptional customer service. As a Call Center Representative, you will be the first point of contact for our valued customers, handling inquiries, resolving issues, and ensuring a positive customer experience.

Job: On site
Location: Tampa, FL
Pay Range: $950- $1150 per week

Key Responsibilities

• Answer incoming calls and respond to customer inquiries in a timely and professional manner.
• Handle customer complaints and provide appropriate solutions and alternatives.
• Process orders, forms, applications, and requests efficiently and accurately.
• Maintain customer records by updating account information and documenting interactions.
• Identify and escalate issues to the appropriate department when necessary.
• Follow up on customer interactions to ensure satisfaction and resolution of issues.

Skills, Knowledge and Expertise

• High school diploma or equivalent; additional education or certifications are a plus.
• Previous experience in a call center or customer service role is preferred.
• Excellent verbal and written communication skills, with a friendly and professional demeanor.
• Strong problem-solving skills and the ability to think quickly on your feet.
• Proficient with computers and experience with customer relationship management (CRM) software.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Retirement Plan: 401(k) with company matching.
• Paid Time Off (PTO): Generous vacation, sick leave, and holiday pay.
• Professional Development: Opportunities for training, workshops, and career advancement.
• Employee Assistance Program (EAP): Access to mental health and wellness resources.