USG Insurance Services, Inc.
Overview
Chief Technology Officer
— Hours: 8:30-5:00 Local Time Location: Canonsburg, PA • Compensation: Based on Experience Offices: At USG, we empower our team members with the flexibility to opt for remote, hybrid, or fully in-office schedules. Presently, we operate nine physical branch locations across the United States. California: Irvine Florida: Tampa Idaho: Sandpoint Illinois: Chicago Louisiana: Covington Minnesota: Shoreview Pennsylvania: Canonsburg Texas: Arlington and Houston Who We Are:
USG Insurance Services is a national wholesale broker and managing general agent (MGA) with a broad network across 50 states. We focus on a collaborative and mentoring-focused culture, hands-on training, and empowering team members to bring their authentic selves to work. Our in-house IT development and support teams in Canonsburg, PA oversee both proprietary and third-party systems to keep our sales operations at the forefront of technology. This role is a key leadership position ensuring reliable, scalable, and secure technology systems.
The Role Itself
The Chief Technology Officer (CTO) at USG Insurance Services is responsible for leadership, strategy, and day-to-day management of all technology operations company-wide. This includes overseeing software development, infrastructure and support services, third-party vendor relationships, cybersecurity, proprietary systems, and enterprise platforms.
Responsibilities
Technology Leadership & Oversight Direct and manage all IT departments including: Software Development (Engineering, QA, Business Analysis) Infrastructure & Support (System Support Analysts, Systems Management) Cybersecurity & Risk Provide vision and execution for technology strategy aligned with USG’s operational needs Vendor & Contract Management Oversee relationships and contracts with key technology partners and vendors MSA (Managed Services, Private Cloud, Infrastructure) Abacode (Cybersecurity & SOC) Xtium (Network Equipment & Microsoft Licensing) Lumen (Private Circuits & Teams Calling) Vertafore, Sage, CDW, Network Solutions, and others Ensure compliance with licensing and manage renewals Systems & Platform Management Manage and support core technology platforms: Proprietary Systems: AMx, I3x, INSLink Operational Software: Sage (Finance), ImageRight (Document Management), Microsoft 365, Citrix, SQL Server Microsoft Stack: Teams, Entra ID, SharePoint, Exchange, DNS, Active Directory, Licensing Cybersecurity & Compliance Partner with Abacode to manage cybersecurity monitoring (SOC alerts, vulnerability scans, pen tests) Coordinate with internal teams on policy development and implementation Manage compliance and risk oversight across all systems and vendors Infrastructure & Network Support Oversee system performance, updates, and configurations across all platforms Respond to and manage alerts 24/7 from MSA, Abacode, and Xtium Manage mobile notifications and ensure constant situational awareness for critical systems Staff & Department Development Lead staffing efforts for IT roles: define positions, recruit, interview, hire, and onboard Manage cross-functional collaboration and performance of the IT team Foster a culture of communication, accountability, and continuous improvement System Integration & Functionality Support Provide oversight for system integrations (especially between Sage, I3x, AMx, and ImageRight) Assist with issue resolution related to renewals, policies, finance data feeds, and performance bottlenecks Coordinate troubleshooting efforts that require CTO-level intervention
What We Are Looking For
7–10+ years of IT leadership experience, preferably in the insurance or financial services industry Strong understanding of infrastructure, enterprise systems, cybersecurity, and software development Experience managing third-party vendors and contracts Solid working knowledge of Microsoft 365, SQL Server, Citrix, and enterprise finance platforms (e.g., Sage) Ability to lead high-performing technical teams with clarity and accountability Excellent problem-solving, communication, and decision-making skills Bachelor’s degree in Computer Science, Information Systems, or related field required; Master’s degree or technical certifications preferred Leadership Attributes: Strategic thinker with attention to operational detail Hands-on, responsive, and available in critical situations Collaborative team builder and confident decision-maker Committed to cybersecurity, data integrity, and system reliability What USG has to offer: Comprehensive Benefits Package including: Company-paid benefits: Short-Term Disability, Long-Term Disability, Basic Life, AD&D, and Employee Assistance Program Medical, Dental, Vision, and Life 401K Retirement Plan Flexible Spending Account Dependent Care Tution Reimbursement Producer Savings Bonus Plan A week of hands-on, in-person training Access to 24/7 virtual training through USG University Outstanding Company Holiday Schedule and Generous PTO Potential for exponential growth in the company Join Us! If you're excited about the wholesale industry and are ready to contribute your skills and passion to a dynamic team, USG Insurance Services is the perfect company for you. We’re looking for individuals who share our entrepreneurial spirit and are eager to help us shape the future of wholesale insurance. Visit
https://www.usgins.com/index.aspx
to learn more about our work, our team, and the opportunities we have available.
#J-18808-Ljbffr
Chief Technology Officer
— Hours: 8:30-5:00 Local Time Location: Canonsburg, PA • Compensation: Based on Experience Offices: At USG, we empower our team members with the flexibility to opt for remote, hybrid, or fully in-office schedules. Presently, we operate nine physical branch locations across the United States. California: Irvine Florida: Tampa Idaho: Sandpoint Illinois: Chicago Louisiana: Covington Minnesota: Shoreview Pennsylvania: Canonsburg Texas: Arlington and Houston Who We Are:
USG Insurance Services is a national wholesale broker and managing general agent (MGA) with a broad network across 50 states. We focus on a collaborative and mentoring-focused culture, hands-on training, and empowering team members to bring their authentic selves to work. Our in-house IT development and support teams in Canonsburg, PA oversee both proprietary and third-party systems to keep our sales operations at the forefront of technology. This role is a key leadership position ensuring reliable, scalable, and secure technology systems.
The Role Itself
The Chief Technology Officer (CTO) at USG Insurance Services is responsible for leadership, strategy, and day-to-day management of all technology operations company-wide. This includes overseeing software development, infrastructure and support services, third-party vendor relationships, cybersecurity, proprietary systems, and enterprise platforms.
Responsibilities
Technology Leadership & Oversight Direct and manage all IT departments including: Software Development (Engineering, QA, Business Analysis) Infrastructure & Support (System Support Analysts, Systems Management) Cybersecurity & Risk Provide vision and execution for technology strategy aligned with USG’s operational needs Vendor & Contract Management Oversee relationships and contracts with key technology partners and vendors MSA (Managed Services, Private Cloud, Infrastructure) Abacode (Cybersecurity & SOC) Xtium (Network Equipment & Microsoft Licensing) Lumen (Private Circuits & Teams Calling) Vertafore, Sage, CDW, Network Solutions, and others Ensure compliance with licensing and manage renewals Systems & Platform Management Manage and support core technology platforms: Proprietary Systems: AMx, I3x, INSLink Operational Software: Sage (Finance), ImageRight (Document Management), Microsoft 365, Citrix, SQL Server Microsoft Stack: Teams, Entra ID, SharePoint, Exchange, DNS, Active Directory, Licensing Cybersecurity & Compliance Partner with Abacode to manage cybersecurity monitoring (SOC alerts, vulnerability scans, pen tests) Coordinate with internal teams on policy development and implementation Manage compliance and risk oversight across all systems and vendors Infrastructure & Network Support Oversee system performance, updates, and configurations across all platforms Respond to and manage alerts 24/7 from MSA, Abacode, and Xtium Manage mobile notifications and ensure constant situational awareness for critical systems Staff & Department Development Lead staffing efforts for IT roles: define positions, recruit, interview, hire, and onboard Manage cross-functional collaboration and performance of the IT team Foster a culture of communication, accountability, and continuous improvement System Integration & Functionality Support Provide oversight for system integrations (especially between Sage, I3x, AMx, and ImageRight) Assist with issue resolution related to renewals, policies, finance data feeds, and performance bottlenecks Coordinate troubleshooting efforts that require CTO-level intervention
What We Are Looking For
7–10+ years of IT leadership experience, preferably in the insurance or financial services industry Strong understanding of infrastructure, enterprise systems, cybersecurity, and software development Experience managing third-party vendors and contracts Solid working knowledge of Microsoft 365, SQL Server, Citrix, and enterprise finance platforms (e.g., Sage) Ability to lead high-performing technical teams with clarity and accountability Excellent problem-solving, communication, and decision-making skills Bachelor’s degree in Computer Science, Information Systems, or related field required; Master’s degree or technical certifications preferred Leadership Attributes: Strategic thinker with attention to operational detail Hands-on, responsive, and available in critical situations Collaborative team builder and confident decision-maker Committed to cybersecurity, data integrity, and system reliability What USG has to offer: Comprehensive Benefits Package including: Company-paid benefits: Short-Term Disability, Long-Term Disability, Basic Life, AD&D, and Employee Assistance Program Medical, Dental, Vision, and Life 401K Retirement Plan Flexible Spending Account Dependent Care Tution Reimbursement Producer Savings Bonus Plan A week of hands-on, in-person training Access to 24/7 virtual training through USG University Outstanding Company Holiday Schedule and Generous PTO Potential for exponential growth in the company Join Us! If you're excited about the wholesale industry and are ready to contribute your skills and passion to a dynamic team, USG Insurance Services is the perfect company for you. We’re looking for individuals who share our entrepreneurial spirit and are eager to help us shape the future of wholesale insurance. Visit
https://www.usgins.com/index.aspx
to learn more about our work, our team, and the opportunities we have available.
#J-18808-Ljbffr