Retail Sales Associate Job at Verizon in Wilmington

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This is a full-time Verizon Retail Sales role focused on delivering sales results and customer service in a retail store.

What You’ll Be Doing

• Generate retail sales by using your passion for technology and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by asking questions and creating connections.
• Position product insights and solution recommendations to provide customers with a complete sales solution.
• Close sales by communicating effectively to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skilling in merchandising and inventory.
• Grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Engage with the community outside of the store at Verizon-sponsored events to expand your loyal customer base.

Compensation: base pay $16.00 to $21.00 per hour, plus up to $16,000 per year in individual-based commissions if goals are met. Top performers may earn additional commissions; total annual earnings can reach $65,000+ to $73,500+, depending on geography, hours, and performance.

Benefits and perks (starting day one) include health and well-being benefits, education and career investment, and more. Examples include:

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6%
• $2,500 stock grant per year (Stock Together)
• Sales recognition programs with travel, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• Eight weeks of paid parental leave for eligible new parents
• Up to $8,000 per year in tuition assistance
• Discounts on Verizon products and services and other employee discounts

This position is a great way to jumpstart your career. Many Verizon Retail employees advance through lateral or promotional moves. You’ll receive award-winning training and a culture of learning, with opportunities to elevate your career.

What we’re looking for

You’ll Need To Have

• High school diploma or GED
• One or more years of relevant experience (work or military)
• Willingness to work evenings, weekends, and holidays (schedule available four weeks in advance)
• Openness to pick up additional shifts, especially during peak seasons

Even better if you have

• Experience in a commission-based environment
• Sales experience communicating with customers to find solutions
• Customer service experience

If Verizon and this role sound like a fit, apply even if you don’t meet every qualification listed above.

After you apply

You may be required to take an assessment (about 19 minutes). If selected to move forward, a recruiter will reach out with details.

Where you’ll be working

Onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits And Compensation

Benefits include health and wellness options, 401(k) with potential matches, tuition assistance, stock incentives, holidays, personal days, parental leave, and other incentives in Verizon’s total rewards package. Some benefits vary by role and eligibility.

This is a commission-based position with the potential to earn more.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• IT Services and IT Consulting

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