IT Support Technician I Job at Veterans in Healthcare in Lubbock

Overview

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41474BR

IT Support Technician I – ITSC PC Support Lbk, Lubbock

Introduction

Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job. Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.

Position Description

The IT Support Technician I’s scope includes providing technical support and assistance to departments, faculty, staff, and students with basic hardware, some software support and maintenance.

Major/Essential Functions

• Provides department or unit support for basic hardware and some software, including desktops, printers, lab equipment, etc.
• Troubleshoots primarily hardware, some software, or some system problems.
• Performs technical duties necessary for department or unit business operations.
• Adheres to all appropriate Institutional policies (including IT OPs) and other relevant internal departmental policies.

Qualifications

Required Qualifications
Bachelor's degree with coursework in computer science, MIS, IT, or related area OR a combination of related education and/or experience.

Preferred Qualifications
Training in fundamental hardware and software support through education or experience.

Attachments

Required Attachments: Cover Letter, Resume / CV

Optional Attachments: None listed

Benefits

TTUHSC is committed to creating an environment where team members can do their best work, with programs and benefits to support well-being. Advantages include:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in personal and professional growth, and provides related perks such as membership discounts, access to software and facilities, and more.

Other Details

• Job Type: Full Time
• Pay Basis: Hourly
• Salary: Commensurate with education, experience and/or skills
• Travel Required: Up to 25%
• Shift: Day

Regulatory and Compliance

EEO Statement: All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Jeanne Clery Act: The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities to publish campus crime statistics and security information. To view the report, visit the TTUHSC Clery Act website.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology
• Industries
• Hospitals and Health Care