Oregon Staffing
Desktop Support Technician (Mac & Windows)
Oregon Staffing, Portland, Oregon, United States, 97204
Desktop Support Technician
A large E-commerce company in Portland, OR is hiring a Desktop Support Technician to join the team for a great long-term opportunity. Job duties include troubleshooting with both MAC and Windows environments/applications (primarily MAC environment), 80% Tier II onsite desktop support and 20% Tier I virtual chat support. The role also involves supporting the global workforce both onsite and remote workers, ensuring data integrity in the asset management system, performing asset management tasks, inventory, audits, and disposals at their site, proactively refreshing end of life (EOL) systems, provisioning computer assets in the new hire on-boarding process both onsite and remote, monitoring and remediating client health (SCCM, Anti-virus and related), and supporting video and teleconference technology, printers, and various brands of hardware (Windows and Mac). Qualifications include 2-3 years of desktop support experience, preferably in a medium to large end user environment. The candidate needs to have both MacOS and Windows support, in addition to Active Directory experience. Experience with ticketing systems, active directory, VPN solutions, WLAN, LAN, and basic knowledge of TCP/IP is required. Proficiency with Windows and Mac hardware and operating systems Unix/Linux is a plus. Knowledge of universal client image creation, management, and testing is also required. Knowledge of client and server operating systems, and machine architectures in a Windows environment is necessary. Knowledge of client and system architecture for Mac is required. If interested, please apply to the job application and email Derek at Dmautz@teksystems.com. Pay range for this position is $25.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: medical, dental & vision; critical illness, accident, and hospital; 401(k) retirement plan pre-tax and Roth post-tax contributions available; life insurance (voluntary life & AD&D for the employee and dependents); short and long-term disability; health spending account (HSA); transportation benefits; employee assistance program; time off/leave (PTO, vacation or sick leave). This is a fully onsite position in Portland, OR. Application deadline is anticipated to close on Sep 25, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in full-stack technology services, talent services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
A large E-commerce company in Portland, OR is hiring a Desktop Support Technician to join the team for a great long-term opportunity. Job duties include troubleshooting with both MAC and Windows environments/applications (primarily MAC environment), 80% Tier II onsite desktop support and 20% Tier I virtual chat support. The role also involves supporting the global workforce both onsite and remote workers, ensuring data integrity in the asset management system, performing asset management tasks, inventory, audits, and disposals at their site, proactively refreshing end of life (EOL) systems, provisioning computer assets in the new hire on-boarding process both onsite and remote, monitoring and remediating client health (SCCM, Anti-virus and related), and supporting video and teleconference technology, printers, and various brands of hardware (Windows and Mac). Qualifications include 2-3 years of desktop support experience, preferably in a medium to large end user environment. The candidate needs to have both MacOS and Windows support, in addition to Active Directory experience. Experience with ticketing systems, active directory, VPN solutions, WLAN, LAN, and basic knowledge of TCP/IP is required. Proficiency with Windows and Mac hardware and operating systems Unix/Linux is a plus. Knowledge of universal client image creation, management, and testing is also required. Knowledge of client and server operating systems, and machine architectures in a Windows environment is necessary. Knowledge of client and system architecture for Mac is required. If interested, please apply to the job application and email Derek at Dmautz@teksystems.com. Pay range for this position is $25.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: medical, dental & vision; critical illness, accident, and hospital; 401(k) retirement plan pre-tax and Roth post-tax contributions available; life insurance (voluntary life & AD&D for the employee and dependents); short and long-term disability; health spending account (HSA); transportation benefits; employee assistance program; time off/leave (PTO, vacation or sick leave). This is a fully onsite position in Portland, OR. Application deadline is anticipated to close on Sep 25, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in full-stack technology services, talent services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.