IT Support Technician (Mac) Job at TEKsystems in Portland

Overview

A Large E-Commerce Company in Portland, OR is hiring a Desktop Support Technician to join the team for a great long term opportunity!

Responsibilities

• Troubleshooting with both MAC and Windows environments/applications (primarily MAC environment)
• 80% Tier II onsite Desktop Support and 20% Tier I Virtual Chat support
• Support of global workforce both onsite and remote workers
• Ensuring data integrity in the Asset Management system
• Perform asset management tasks, inventory, audits and disposals at their site
• Proactively refresh End of Life (EOL) systems
• Provision computer assets in the new hire onboarding process both onsite and remote
• Monitor and remediate client health (SCCM, Anti-virus and related)
• Support video and teleconference technology, printers and various brands of hardware (Windows and Mac)

Qualifications

• 2-3 years of desktop support experience, preferably in a medium to large end user environment
• Need to have both MacOS and Windows support, in addition to Active Directory experience
• Experience with ticketing systems, active directory, VPN solutions, WLAN, LAN and basic knowledge of TCP/IP
• Proficient with Windows and Mac hardware and operating systems - Unix/Linux a plus
• Knowledge of universal client image creation, management and testing
• Knowledge of client and server operating systems, and machine architectures in a Windows environment
• Knowledge of client and system architecture for Mac

Pay and Benefits

The pay range for this position is $25.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Portland, OR.

Application

Application Deadline: This position is anticipated to close on Sep 23, 2025.

About TEKsystems: We are a leading provider of business and technology services. Our company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We are now directing you to the original job posting. Please apply directly for this job at the employer’s website.