Wine & Spirits Specialist

Full Time – Starting at $24.50/hour (based on experience) If you love talking about wine, pairing it with great food, and helping customers discover their next favorite bottle — you'll love working here. At Ryann's Wines & Spirits, we believe wine shopping should be fun, welcoming, and never intimidating. We're looking for a passionate, customer-focused Wine & Spirits Specialist to join our team. This is a hands-on role for someone who loves sharing knowledge, connecting with customers, and staying on top of the latest trends. What You'll Do: Be the go-to wine and spirits expert on the sales floor, providing friendly advice and pairing recommendations. Build real relationships with customers — you'll maintain a "black book" of top clients and stay in touch via email, phone, and in-person. Write weekly newsletters and product features. Suggest new products and trends to help keep our store fresh and exciting. Host tastings, lead classes like Wine 101 or Spirits 101, and run in-store events. Create cocktail recipes and curate recommendations for customers. Assist with merchandising, signage, and in-store displays that tell a story and drive sales. Lead staff trainings and tastings to share your knowledge and build confidence on the floor. Help with special orders, promotions, and opening/closing the store as needed. What You Bring: 5+ years of experience in the wine and spirits industry. Industry certification(s) such as WSET, CSW, or equivalent. Deep knowledge of wine, spirits, and food pairings — plus a passion for sharing that knowledge. Strong customer service and selling skills. Availability to work evenings, weekends, and key retail holidays. Why You'll Love It Here: Family Culture — Over 80% of our managers have been promoted from within. We believe in growing careers, not just jobs. Great Benefits — Medical, dental, vision, 401(k), family & personal time, and more for both full-time and part-time team members. Flexible Pay with Dayforce Wallet — Access your earned pay when you need it — no more waiting for payday A Place to Be Yourself — We're proud of our diverse, inclusive, and welcoming workplace. Ready to love where you work? Apply today — you could start in as little as a week