CCMSI
Workers Compensation Claim Supervisor (Hybrid Reno, NV)
CCMSI, Reno, Nevada, United States, 89550
Workers' Compensation Claim Supervisor
Location: Reno, NV Hybrid (after training) Schedule: MondayFriday, 7:30 AM4:00 PM PT (37.5 hours/week) Salary Range: $78,000$90,000 annually Build Your Career With Purpose at CCMSI
At CCMSI, supervising claims is about more than oversightit's about developing people, ensuring compliance, and delivering quality outcomes for our clients. As a leading Third Party Administrator and certified Great Place to Work, we offer employee ownership, career growth opportunities, and a collaborative culture where leaders make an impact every day. Responsibilities
What You'll Do
Supervise and assign workers' compensation claims, ensuring compliance with CCMSI standards, client instructions, and NV law. Lead and support a team of up to six adjusters, monitoring employee productivity, file quality, and development. Investigate, evaluate, and directly handle designated litigated or complex NV claims. Establish reserves and oversee reserve adequacy for assigned claims. Review and authorize payments, settlements, and medical/legal invoices. Provide oversight of vendor partnerships (defense attorneys, surveillance, case management, etc.). Deliver training, mentorship, and performance feedback to staff. Support client accounts with compliance, reporting, and customer service. Ensure accurate and timely diary management and claim documentation. Qualifications
What You'll Bring
10+ years of Nevada workers' compensation claim handling experience 3+ years of supervisory or leadership experience (preferred) Active Nevada Adjuster License Strong knowledge of NV jurisdiction, compliance, and workers' compensation processes Excellent organizational, communication, and negotiation skills Ability to manage multiple priorities in a fast-paced environment Proficiency with Microsoft Office (Word, Excel, Outlook) Nice to Have: Experience with compliance, audits, and oversight Bachelor's degree preferred Professional designations (AIC, CPCU, or ARM) How We Measure Success
Employee productivity and development Client satisfaction and service standards Quality assurance audits and compliance results Effective supervision of team and office operations What We Offer
4 weeks PTO + 10 paid holidays in your first year Medical, Dental, Vision, Life, and Disability Insurance 401(k) and Employee Stock Ownership Plan (ESOP) Hybrid work schedule after training Leadership development and career growth opportunities A collaborative, employee-owned culture with long-term stability Our Core Values
At CCMSI, we believe in doing whats rightfor our clients, our coworkers, and ourselves. We look for leaders who: Act with integrity Deliver service with passion and accountability Embrace collaboration and change Seek better ways to serve Build up others through respect, trust, and communication Lead by exampleno matter their title We dont just work togetherwe grow together. If that sounds like your kind of workplace, wed love to meet you. Ready to lead with purpose? Apply today to join CCMSI as a Workers' Compensation Claim Supervisor in Reno, NV.
Location: Reno, NV Hybrid (after training) Schedule: MondayFriday, 7:30 AM4:00 PM PT (37.5 hours/week) Salary Range: $78,000$90,000 annually Build Your Career With Purpose at CCMSI
At CCMSI, supervising claims is about more than oversightit's about developing people, ensuring compliance, and delivering quality outcomes for our clients. As a leading Third Party Administrator and certified Great Place to Work, we offer employee ownership, career growth opportunities, and a collaborative culture where leaders make an impact every day. Responsibilities
What You'll Do
Supervise and assign workers' compensation claims, ensuring compliance with CCMSI standards, client instructions, and NV law. Lead and support a team of up to six adjusters, monitoring employee productivity, file quality, and development. Investigate, evaluate, and directly handle designated litigated or complex NV claims. Establish reserves and oversee reserve adequacy for assigned claims. Review and authorize payments, settlements, and medical/legal invoices. Provide oversight of vendor partnerships (defense attorneys, surveillance, case management, etc.). Deliver training, mentorship, and performance feedback to staff. Support client accounts with compliance, reporting, and customer service. Ensure accurate and timely diary management and claim documentation. Qualifications
What You'll Bring
10+ years of Nevada workers' compensation claim handling experience 3+ years of supervisory or leadership experience (preferred) Active Nevada Adjuster License Strong knowledge of NV jurisdiction, compliance, and workers' compensation processes Excellent organizational, communication, and negotiation skills Ability to manage multiple priorities in a fast-paced environment Proficiency with Microsoft Office (Word, Excel, Outlook) Nice to Have: Experience with compliance, audits, and oversight Bachelor's degree preferred Professional designations (AIC, CPCU, or ARM) How We Measure Success
Employee productivity and development Client satisfaction and service standards Quality assurance audits and compliance results Effective supervision of team and office operations What We Offer
4 weeks PTO + 10 paid holidays in your first year Medical, Dental, Vision, Life, and Disability Insurance 401(k) and Employee Stock Ownership Plan (ESOP) Hybrid work schedule after training Leadership development and career growth opportunities A collaborative, employee-owned culture with long-term stability Our Core Values
At CCMSI, we believe in doing whats rightfor our clients, our coworkers, and ourselves. We look for leaders who: Act with integrity Deliver service with passion and accountability Embrace collaboration and change Seek better ways to serve Build up others through respect, trust, and communication Lead by exampleno matter their title We dont just work togetherwe grow together. If that sounds like your kind of workplace, wed love to meet you. Ready to lead with purpose? Apply today to join CCMSI as a Workers' Compensation Claim Supervisor in Reno, NV.