Apex Systems
Overview
NextEra Energy is looking for a forward-thinking and collaborative Experience Architect to join our team. Reporting to the Manager, Experience Architecture, the experience Architect will act as a liaison between business partners and internal teams to ensure strategic application vision, user experience success, and the development of Human-Centered Design (HCD) delivery process maps. The successful candidate will drive the adoption and delight of systems use by aligning business needs with process solutions. Key Responsibilities
Apply Process Quality Excellence: utilize Six Sigma methodologies to identify process improvements and eliminate waste in experience design workflows; implement data-driven approaches to measure and optimize user experience outcomes. Drive Strategic Application Vision: collaborate with the Humanity Team: Experience Architecture, Design and Project Success peers and other stakeholders to shape and drive a proactive strategic application vision; organize content and navigation for UX within dual systems; ensure digital strategies align with business objectives and user experience goals. Develop and Maintain HCD Delivery Process Maps: partner with the Humanity Team to create and maintain HCD delivery driven process maps; ensure the processes are comprehensive, detailed, actionable, and aligned with business client goals. Ensure Application Adoption and Delight: deliver an exceptional user experience that delights users and meets business needs; map user personas and journeys to align user needs and pain points. Support Tactical Execution and Research: assist in discovery and research phases to gather essential insights and feedback; contribute to client report-outs to keep stakeholders informed and engaged. Deliver Project Accelerators: support development and implementation of project accelerators, including ongoing research and business knowledge; help reduce discovery and design timelines by providing relevant insights and tools. Act as a Liaison to Business Partners: advocate for business needs and translate them into digital strategies; facilitate communication between business partners and internal HumanITy teams to ensure alignment and clarity. Qualifications
Bachelors degree in business, Operations Management, Quality Management, or a related field. Minimum of 5 years of experience in user experience, process improvement, quality management, or a related field. Six Sigma Green Belt certification preferred, with demonstrated experience in process improvement and quality methodologies. Strong understanding of Human-Centered Design (HCD) principles and their application in digital projects. Proven ability to develop and execute digital strategies aligned with business goals. Detail-oriented, analytical, and proactive in identifying and solving problems. Proficiency in digital strategy tools and project management. EEO Employer. Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, marital status, disability, or any other characteristic protected by law. We will consider qualified applicants with criminal histories in a manner consistent with applicable law. If you require an accommodation in using our website for a search or application, please contact our Employee Services Department at the email address provided on our site. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. We offer resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in awards such as ClearlyRateds Best of Staffing in Talent Satisfaction and Great Place to Work recognitions. #J-18808-Ljbffr
NextEra Energy is looking for a forward-thinking and collaborative Experience Architect to join our team. Reporting to the Manager, Experience Architecture, the experience Architect will act as a liaison between business partners and internal teams to ensure strategic application vision, user experience success, and the development of Human-Centered Design (HCD) delivery process maps. The successful candidate will drive the adoption and delight of systems use by aligning business needs with process solutions. Key Responsibilities
Apply Process Quality Excellence: utilize Six Sigma methodologies to identify process improvements and eliminate waste in experience design workflows; implement data-driven approaches to measure and optimize user experience outcomes. Drive Strategic Application Vision: collaborate with the Humanity Team: Experience Architecture, Design and Project Success peers and other stakeholders to shape and drive a proactive strategic application vision; organize content and navigation for UX within dual systems; ensure digital strategies align with business objectives and user experience goals. Develop and Maintain HCD Delivery Process Maps: partner with the Humanity Team to create and maintain HCD delivery driven process maps; ensure the processes are comprehensive, detailed, actionable, and aligned with business client goals. Ensure Application Adoption and Delight: deliver an exceptional user experience that delights users and meets business needs; map user personas and journeys to align user needs and pain points. Support Tactical Execution and Research: assist in discovery and research phases to gather essential insights and feedback; contribute to client report-outs to keep stakeholders informed and engaged. Deliver Project Accelerators: support development and implementation of project accelerators, including ongoing research and business knowledge; help reduce discovery and design timelines by providing relevant insights and tools. Act as a Liaison to Business Partners: advocate for business needs and translate them into digital strategies; facilitate communication between business partners and internal HumanITy teams to ensure alignment and clarity. Qualifications
Bachelors degree in business, Operations Management, Quality Management, or a related field. Minimum of 5 years of experience in user experience, process improvement, quality management, or a related field. Six Sigma Green Belt certification preferred, with demonstrated experience in process improvement and quality methodologies. Strong understanding of Human-Centered Design (HCD) principles and their application in digital projects. Proven ability to develop and execute digital strategies aligned with business goals. Detail-oriented, analytical, and proactive in identifying and solving problems. Proficiency in digital strategy tools and project management. EEO Employer. Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, marital status, disability, or any other characteristic protected by law. We will consider qualified applicants with criminal histories in a manner consistent with applicable law. If you require an accommodation in using our website for a search or application, please contact our Employee Services Department at the email address provided on our site. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. We offer resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in awards such as ClearlyRateds Best of Staffing in Talent Satisfaction and Great Place to Work recognitions. #J-18808-Ljbffr