Wabanaki Public Health and Wellness
Healing and Recovery Center Administrator
Wabanaki Public Health and Wellness, Bangor, Maine, United States, 04401
Job Description
Job Description Salary: Wabanaki Public Health & Wellness (WPHW)is growing, and we are excited to be adding new people to our team! If you value inclusivity, balance, and cultural centeredness and have a true passion for serving others, you may be a great fit for our team!WPHW is a non-profit organization that serves four federally recognized tribes located in five communities: the Houlton Band of Maliseet Indians, the Aroostook Band of Mi'kmaq, the Passamaquoddy Tribe at Indian Township, the Passamaquoddy Tribe at Pleasant Point, and the Penobscot Nation. Wabanaki traditions, language, and culture guide our approach and describe the ways we live in harmony with each other and the land we collectively share. Services are available to community members living on and off-reservation across the State of Maine.
Position Summary: The Center Administrator is a professional responsible for overseeing the operations and management of Wabanaki Healing and Recovery (WHR). This individual is responsible for ensuring that the center is running efficiently and effectively, and that all the necessary resources are in place to support the center's mission and goals. The Center Administrator will be responsible for overseeing all aspects of the center's operations, including budgeting, staffing, and program development.
Duties and Responsibilities: Operational Leadership and Oversight Serves as a principal staff and primary assistant to the Senior Director, providing leadership, oversight, information, guidance and recommendations on readiness and day-to-day matters of the staff.
Train and supervise center staff as needed Convenes Center team meetings Assists Director with space allocations for assigned areas and activities; analyzes and approves proposed space remodeling; coordinates implementation of space changes or move. Maintain accurate and up-to-date records of center operations and activities Provide excellent customer service to all center clients and visitors Ensure compliance with institutional, grant, and federal regulations.
Provides advice on internal policies and procedures affecting general administration functions in the areas of human resources, time and attendance, facilities management, property management and budget management.
Assists the Senior Director and/or Division Managers to develop, modify, and implement policies, processes, plans, and procedures for WHR; initiates corrective action if services are not in compliance with established standards. Support organizational business process redesign efforts, in collaboration with other Center Administrators and Operations and Finance
Works with the Senior Director and/or Division Managers to promote continuous improvement in the delivery of programs and services, by coordinating the development and maintenance of program standards, implementing appropriate corrective actions to resolve discrepancies, and ensuring adherence to contracts, regulations, and license requirements. Serves as the first point of contact for resolving complex operational problems for management.
Assists in special investigations and participates on committees considering and developing recommendations for the solution of problems having Center-wide impact.
Manage HR functions within the center, tasks may include, but not limited to:
Support onboarding new center staff, Ensure Senior Director and Division Managers complete performance management review, complete individual work plans, and have accurate time sheet coding. Develop and implement strategies for staff retention and professional growth. Address personnel matters and ensure a supportive work environment. Liaise with HR, as situation indicates.
Assists in the coordination and development of communication materials for use by managers and executives in planning and evaluating program activities, services, and results.
Grant, Financial, and Budget Management Assists the Senior Director and Division Manager with drafting, revising and maintaining budget compliance with programmatic and funding requirements. Reports any budgetary needs, concerns or challenges to the Senior Director.
Provides Center direct support to Division Managers in managing budgets and spending plans
Collaborates with Public Health Analyst and Division Managers in monitoring timely of reports to funders.
Coordinates the creation, analysis, and preparation of various documentation / reports with Division Directors, Project Directors, and Public Health Analyst for Senior Director to approve.
Assists the Senior Director and Division Manager with drafting and revising grant applications
Support creation of a Development Plan for WHR Work in collaboration with the Grant Writing Team on grant applications Support Division Managers on work plan development and project timelines
Manage center finances, including review and approval of invoices and development of center contracts
Oversees the Centers purchasing and coordinates various office procurement activities for maintenance contracts; rental and/or purchase of equipment and furniture; and small purchases such as the procurement of subscriptions, supplies, and books. Ensures Divisions have adequate monitoring process and management of inventories for supplies and as needed, makes purchases when necessary to keep facility functioning without interruption. Serves as an authorizing official for Precoro (internal central purchasing software).
Center-Specific Needs Site Administration
Oversee each location providing WHR services Provide support to ensure timely completion of facility-related projects Oversee facility maintenance needs Liaison with Facilities Director to ensure compliance with site requirements
Business Office Management
Oversee business office staff Support licensing and credentialing efforts Ensure billing and medical records are completed to licensing requirements and in a timely manner
Other Duties
Assist with strategic planning and organizational growth initiatives. Perform other duties as assigned
Education and Experience Required: University degree in Business Administration, Public Administration, or a related field, plus three (3) years of relevant leadership experience required; a Masters degree and at least two (2) years of experience preferred. Proven experience in administration or management roles
Experience with budgeting and financial oversight Experience in a similar setting or industry Knowledge of basic financial management and budgeting principles
Skills and
QualificationsRequired: Strong leadership and organizational skills Excellent communication and interpersonal abilities Proficiency with Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook. Familiarity with regulatory and compliance requirements Ability to handle high-stress situations calmly Proficiency in management software and tools Strong organizational and time management skills Ability to multitask and prioritize effectively and work effectively in a fast-paced environment Ability to work effectively in both independent and team environments Willingness to travel; a good driving record and access to reliable transportation are required
Must pass required agency and program criminal background check.
Wabanaki Public Health & Wellness is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Salary: Wabanaki Public Health & Wellness (WPHW)is growing, and we are excited to be adding new people to our team! If you value inclusivity, balance, and cultural centeredness and have a true passion for serving others, you may be a great fit for our team!WPHW is a non-profit organization that serves four federally recognized tribes located in five communities: the Houlton Band of Maliseet Indians, the Aroostook Band of Mi'kmaq, the Passamaquoddy Tribe at Indian Township, the Passamaquoddy Tribe at Pleasant Point, and the Penobscot Nation. Wabanaki traditions, language, and culture guide our approach and describe the ways we live in harmony with each other and the land we collectively share. Services are available to community members living on and off-reservation across the State of Maine.
Position Summary: The Center Administrator is a professional responsible for overseeing the operations and management of Wabanaki Healing and Recovery (WHR). This individual is responsible for ensuring that the center is running efficiently and effectively, and that all the necessary resources are in place to support the center's mission and goals. The Center Administrator will be responsible for overseeing all aspects of the center's operations, including budgeting, staffing, and program development.
Duties and Responsibilities: Operational Leadership and Oversight Serves as a principal staff and primary assistant to the Senior Director, providing leadership, oversight, information, guidance and recommendations on readiness and day-to-day matters of the staff.
Train and supervise center staff as needed Convenes Center team meetings Assists Director with space allocations for assigned areas and activities; analyzes and approves proposed space remodeling; coordinates implementation of space changes or move. Maintain accurate and up-to-date records of center operations and activities Provide excellent customer service to all center clients and visitors Ensure compliance with institutional, grant, and federal regulations.
Provides advice on internal policies and procedures affecting general administration functions in the areas of human resources, time and attendance, facilities management, property management and budget management.
Assists the Senior Director and/or Division Managers to develop, modify, and implement policies, processes, plans, and procedures for WHR; initiates corrective action if services are not in compliance with established standards. Support organizational business process redesign efforts, in collaboration with other Center Administrators and Operations and Finance
Works with the Senior Director and/or Division Managers to promote continuous improvement in the delivery of programs and services, by coordinating the development and maintenance of program standards, implementing appropriate corrective actions to resolve discrepancies, and ensuring adherence to contracts, regulations, and license requirements. Serves as the first point of contact for resolving complex operational problems for management.
Assists in special investigations and participates on committees considering and developing recommendations for the solution of problems having Center-wide impact.
Manage HR functions within the center, tasks may include, but not limited to:
Support onboarding new center staff, Ensure Senior Director and Division Managers complete performance management review, complete individual work plans, and have accurate time sheet coding. Develop and implement strategies for staff retention and professional growth. Address personnel matters and ensure a supportive work environment. Liaise with HR, as situation indicates.
Assists in the coordination and development of communication materials for use by managers and executives in planning and evaluating program activities, services, and results.
Grant, Financial, and Budget Management Assists the Senior Director and Division Manager with drafting, revising and maintaining budget compliance with programmatic and funding requirements. Reports any budgetary needs, concerns or challenges to the Senior Director.
Provides Center direct support to Division Managers in managing budgets and spending plans
Collaborates with Public Health Analyst and Division Managers in monitoring timely of reports to funders.
Coordinates the creation, analysis, and preparation of various documentation / reports with Division Directors, Project Directors, and Public Health Analyst for Senior Director to approve.
Assists the Senior Director and Division Manager with drafting and revising grant applications
Support creation of a Development Plan for WHR Work in collaboration with the Grant Writing Team on grant applications Support Division Managers on work plan development and project timelines
Manage center finances, including review and approval of invoices and development of center contracts
Oversees the Centers purchasing and coordinates various office procurement activities for maintenance contracts; rental and/or purchase of equipment and furniture; and small purchases such as the procurement of subscriptions, supplies, and books. Ensures Divisions have adequate monitoring process and management of inventories for supplies and as needed, makes purchases when necessary to keep facility functioning without interruption. Serves as an authorizing official for Precoro (internal central purchasing software).
Center-Specific Needs Site Administration
Oversee each location providing WHR services Provide support to ensure timely completion of facility-related projects Oversee facility maintenance needs Liaison with Facilities Director to ensure compliance with site requirements
Business Office Management
Oversee business office staff Support licensing and credentialing efforts Ensure billing and medical records are completed to licensing requirements and in a timely manner
Other Duties
Assist with strategic planning and organizational growth initiatives. Perform other duties as assigned
Education and Experience Required: University degree in Business Administration, Public Administration, or a related field, plus three (3) years of relevant leadership experience required; a Masters degree and at least two (2) years of experience preferred. Proven experience in administration or management roles
Experience with budgeting and financial oversight Experience in a similar setting or industry Knowledge of basic financial management and budgeting principles
Skills and
QualificationsRequired: Strong leadership and organizational skills Excellent communication and interpersonal abilities Proficiency with Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook. Familiarity with regulatory and compliance requirements Ability to handle high-stress situations calmly Proficiency in management software and tools Strong organizational and time management skills Ability to multitask and prioritize effectively and work effectively in a fast-paced environment Ability to work effectively in both independent and team environments Willingness to travel; a good driving record and access to reliable transportation are required
Must pass required agency and program criminal background check.
Wabanaki Public Health & Wellness is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.