USA Jobs
Customer Service Representative
Robert Half is looking for a skilled customer service representative to help out a company in the insurance industry. In this vital role, you'll become the primary point of contact for their esteemed customers. Handling inbound calls and processing claims, you will have the compelling opportunity to provide unparalleled customer support, helping to resolve issues swiftly and effectively. This offers a unique chance to make a tangible difference in customers' experiences. This opportunity is located in West Des Moines, IA. This is a remote opportunity, but all candidates must be located in the Des Moines area. Responsibilities: Manage large amounts of incoming calls Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. If you are looking to make a difference in customers everyday lives, this is the opportunity for you! PLEASE APPLY TODAY via our Robert Half website or call at 515.244.2500. Requirements: Proven customer support experience or experience as a client service representative. Strong phone contact handling skills and active listening. Familiarity with CRM systems and practices. Ability to handle 50+ calls a day. Ability to multi-task, prioritize, and manage time effectively. High school diploma or equivalent; college degree preferred. If you are looking to make a difference in customers everyday lives, this is the opportunity for you! PLEASE APPLY TODAY via our Robert Half website or call at 515.244.2500.
Robert Half is looking for a skilled customer service representative to help out a company in the insurance industry. In this vital role, you'll become the primary point of contact for their esteemed customers. Handling inbound calls and processing claims, you will have the compelling opportunity to provide unparalleled customer support, helping to resolve issues swiftly and effectively. This offers a unique chance to make a tangible difference in customers' experiences. This opportunity is located in West Des Moines, IA. This is a remote opportunity, but all candidates must be located in the Des Moines area. Responsibilities: Manage large amounts of incoming calls Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. If you are looking to make a difference in customers everyday lives, this is the opportunity for you! PLEASE APPLY TODAY via our Robert Half website or call at 515.244.2500. Requirements: Proven customer support experience or experience as a client service representative. Strong phone contact handling skills and active listening. Familiarity with CRM systems and practices. Ability to handle 50+ calls a day. Ability to multi-task, prioritize, and manage time effectively. High school diploma or equivalent; college degree preferred. If you are looking to make a difference in customers everyday lives, this is the opportunity for you! PLEASE APPLY TODAY via our Robert Half website or call at 515.244.2500.