Santander US
Operational Control and Oversight VP - Fixed Income Operations
Santander US, Miami, Florida, us, 33222
Overview
Operational Control and Oversight - Fixed Income Operations Country: United States of America Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities
We Want to Talk to You!
What You Bring To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent work experience in Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or related field. - Required.
5-10+ years of relevant experience, with the last 3 years managing a Fixed Income Operations or Middle Office team.
Must possess in-depth knowledge of the Operational processes supporting Fixed Income Operations.
In-depth knowledge of Fixed Income Products.
In-depth knowledge of Broadridge PostEdge.
In-depth knowledge of the Broadridge software Impact, BPS, Gloss and FINPro.
Demonstrated experience building controls and KPI/KRI dashboards to manage Operations.
In-depth knowledge of the confirmations and settlement process of Securities transactions, particularly in LATAM, EMEA, and North American markets.
In-depth knowledge of SWIFT message standards for securities.
Deep understanding of the liquidity implications of settling securities.
Deep understanding of SEC rules for confirmation and customer statements.
Strong analytical and problem-solving abilities.
Advanced Microsoft Office skills including Excel, Word, PowerPoint and Power BI.
Programming skills, in particular Python desirable.
Familiar with automation technologies and AI tools.
Certifications:
FINRA Series 99 mandatory or ability to obtain it within 6 months of joining the firm.
Responsibilities
Act as the primary point of contact for all fixed income operations.
Drive the oversight governance model, including regular service reviews, KPIs, SLA adherence, and issue escalation protocols.
Ensure full transparency into the operations environment through structured reporting and periodic reviews.
Maintain a strong control environment by enforcing risk and control standards across operations.
Own incident and issue management related to operations activities, including root cause analysis, remediation, and preventive measures.
Monitor compliance with regulatory requirements and internal policies (e.g., trade reporting, reconciliations, client onboarding, etc.).
Establish and track operational performance metrics (e.g., break management, trade matching, fails, settlements, corporate actions).
Review Operational adherence to KPIs and SLAs, proactively managing any underperformance or systemic issues.
Liaise with Front Office, Risk, Compliance, Audit, and Technology to manage cross-functional initiatives involving Operations.
Represent Fixed Income Operations in internal committees, governance forums, and external regulatory interactions as needed.
Partner with the Business and other internal teams on continuous improvement, automation, and transformation efforts.
Support onboarding of new processes or products into Operations with robust controls and documentation.
What Else You Need To Know
Base Pay Range : Minimum $86,250.00 USD; Maximum $155,000.00 USD
Link to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) (https://comms.santander.us/r/c-1x-asoDvZMQUmQ9qBf0gNi6cS-sCOOUmrXQKufnl-c92ox6n4.htm)
Risk Culture:
We embrace a strong risk culture and all professionals are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking; occasional moving and lifting light equipment may be required depending on location.
Employer Rights:
This job description may be revised and does not constitute a contract of employment.
What To Do Next:
If this sounds like a role you are interested in, please apply. We are committed to an inclusive and accessible application process. For accommodations, contact TAOps@santander.us.
Primary Location:
Miami, FL, Miami;
Other Locations:
Florida-Miami
Organization:
Santander US Capital Markets LLC
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
#J-18808-Ljbffr
Operational Control and Oversight - Fixed Income Operations Country: United States of America Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities
We Want to Talk to You!
What You Bring To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent work experience in Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or related field. - Required.
5-10+ years of relevant experience, with the last 3 years managing a Fixed Income Operations or Middle Office team.
Must possess in-depth knowledge of the Operational processes supporting Fixed Income Operations.
In-depth knowledge of Fixed Income Products.
In-depth knowledge of Broadridge PostEdge.
In-depth knowledge of the Broadridge software Impact, BPS, Gloss and FINPro.
Demonstrated experience building controls and KPI/KRI dashboards to manage Operations.
In-depth knowledge of the confirmations and settlement process of Securities transactions, particularly in LATAM, EMEA, and North American markets.
In-depth knowledge of SWIFT message standards for securities.
Deep understanding of the liquidity implications of settling securities.
Deep understanding of SEC rules for confirmation and customer statements.
Strong analytical and problem-solving abilities.
Advanced Microsoft Office skills including Excel, Word, PowerPoint and Power BI.
Programming skills, in particular Python desirable.
Familiar with automation technologies and AI tools.
Certifications:
FINRA Series 99 mandatory or ability to obtain it within 6 months of joining the firm.
Responsibilities
Act as the primary point of contact for all fixed income operations.
Drive the oversight governance model, including regular service reviews, KPIs, SLA adherence, and issue escalation protocols.
Ensure full transparency into the operations environment through structured reporting and periodic reviews.
Maintain a strong control environment by enforcing risk and control standards across operations.
Own incident and issue management related to operations activities, including root cause analysis, remediation, and preventive measures.
Monitor compliance with regulatory requirements and internal policies (e.g., trade reporting, reconciliations, client onboarding, etc.).
Establish and track operational performance metrics (e.g., break management, trade matching, fails, settlements, corporate actions).
Review Operational adherence to KPIs and SLAs, proactively managing any underperformance or systemic issues.
Liaise with Front Office, Risk, Compliance, Audit, and Technology to manage cross-functional initiatives involving Operations.
Represent Fixed Income Operations in internal committees, governance forums, and external regulatory interactions as needed.
Partner with the Business and other internal teams on continuous improvement, automation, and transformation efforts.
Support onboarding of new processes or products into Operations with robust controls and documentation.
What Else You Need To Know
Base Pay Range : Minimum $86,250.00 USD; Maximum $155,000.00 USD
Link to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) (https://comms.santander.us/r/c-1x-asoDvZMQUmQ9qBf0gNi6cS-sCOOUmrXQKufnl-c92ox6n4.htm)
Risk Culture:
We embrace a strong risk culture and all professionals are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking; occasional moving and lifting light equipment may be required depending on location.
Employer Rights:
This job description may be revised and does not constitute a contract of employment.
What To Do Next:
If this sounds like a role you are interested in, please apply. We are committed to an inclusive and accessible application process. For accommodations, contact TAOps@santander.us.
Primary Location:
Miami, FL, Miami;
Other Locations:
Florida-Miami
Organization:
Santander US Capital Markets LLC
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
#J-18808-Ljbffr