MadTree Brewing Co.
Overview
Founded in 2013, MadTree is an award-winning brewery rooted in Cincinnati and planted in purpose. MadTree is a B Corp certified company and a proud member of 1% for the Planet, with a commitment to donate 1% of sales to local, sustainable nonprofits. MadTree strives to create warm and welcoming experiences, exceed expectations, and plant a better community. They put purpose in every pour and raise a glass to doing things differently. We are MadTree. Rooted in Cincy. Planted in Purpose. MadTree is committed to building a diverse, equitable, and inclusive workforce that is rooted in Cincy and planted in purpose. We offer a competitive compensation package plus benefits like subsidized health insurance, free mental health support, a retirement plan with a match, paid time off, and many other great perks. Position
General Manager – Parks & Rec Location:
Blue Ash, OH Reports to:
Hospitality Operations Director Compensation Range:
$69,971.75 - $97,715.18 Variable Compensation:
Up to $15,000 annually Position Summary
The Parks & Rec General Manager owns full P&L responsibility for MadTree's location within Summit Park, managing a high-volume operation and leading a team of 100+ employees across FOH, BOH, and Private Events. You will drive financial performance while creating exceptional guest experiences that embody the purpose of connecting people to nature and each other. As both strategic leader and hands-on operator, this role requires translating company-wide initiatives into location-specific execution while building talent pipelines and fostering the collaborative culture that makes MadTree special. You will leverage data-driven insights to optimize operations, manage vendor relationships, and ensure regulatory compliance. You will model MadTree values and lead through the dynamic integration of regular restaurant operations, private events, and seasonal programming. Lead the team through the responsibilities of operating a high-volume venue and supporting the company’s vision of building a sustainable, purpose-driven company. Key Competencies
Qualified candidates will demonstrate strong proficiency in the following areas: Data-Driven Leadership:
Leveraging operational metrics, financial data, and performance analytics to inform strategic decisions and drive continuous improvement P&L Management:
Managing full profit and loss responsibility including revenue generation, cost control, and financial performance optimization Operational Excellence:
Coordinating cross-functional operations, managing daily workflows, providing clear direction, and ensuring seamless execution across all departments (FOH, BOH, and Private Events) Develops Talent:
Developing people to meet both their career goals and the organization's goals, focusing on identifying and cultivating future management talent Strategic Execution:
Implementing company-wide initiatives while adapting them to location-specific needs and maintaining alignment with broader business objectives Drives Engagement:
Creating a culture where people are motivated to do their best through recognition, development opportunities, and clear communication of how individual contributions connect to organizational success; collaborating with People Strategy to measure team satisfaction and retention Ensures Accountability:
Holding self and others accountable to meet commitments Servant Leadership:
Leading with a people-centric approach that inspires and motivates teams while driving cohesion across all operational areas (FOH, BOH, and Private Events) Manages Conflict:
Handling conflict situations effectively by staying curious, maintaining objectivity, and ensuring resolution aligns with policy and legal requirements Essential Duties and Responsibilities
Leadership & Brand Management Serve as the primary brand ambassador and cultural leader, modeling MadTree's vision, purpose, and Connect, Grow, Give a F*ck behaviors in all interactions while ensuring all team members understand and embody brand standards. Financial Performance & Operations Management Aim to achieve guest count, revenue, and profitability targets through effective P&L management including budget development, forecasting, expense controls, and financial reporting. Implement innovative outreach strategies and programming to increase visibility, drive guest count, and support revenue growth. Guest Experience & Service Excellence Drive guest satisfaction metrics by monitoring service standards, ensuring seamless guest experiences through effective leadership, and implementing improvements based on feedback and industry best practices. Work as floor manager during shifts to oversee service sequence execution, visit tables, interact with guests, monitor door procedures, and maintain guest flow while delivering hospitality excellence. Team Development & Talent Management Create an engaging environment where employees work cohesively to provide warm, welcoming guest experiences with a focus on coaching and developing managers, supervisors, and frontline staff. Participate in interviews, onboarding, and orientation while actively building talent pipelines and succession planning for critical roles. Conduct performance reviews, coaching, and progressive discipline as needed. Cross-Functional Operations & Communication Oversee FOH and BOH management to ensure cohesive guest experiences while resolving operational issues and improving efficiency. Lead collaboration between Parks operational staff directing cross-functional coordination for menu development, cost analysis, staffing, timeline management, and on-site supervision. Proactively communicate with the leadership team, translating company-wide goals into actionable location-specific execution plans. Collaborate on seasonal menu changes and event calendar while ensuring operations teams maintain quality and flow. Technology & Facility Management Oversee POS systems, scheduling platforms, and operational technology to ensure efficient workflows, accurate reporting, and seamless guest transactions. Organize and oversee repairs and maintenance of the facility in a timely manner. Marketing & Community Engagement Execute local marketing initiatives to drive brand awareness and guest engagement within Summit Park and surrounding community. Foster positive relationships with Summit Park management to facilitate smooth operations and enhance guest experience. Lead continuous improvement efforts by sharing ideas and observations from guests and staff to inform future marketing initiatives. Compliance & Risk Management Ensure comprehensive compliance with alcohol service laws, food safety standards, labor regulations, health department requirements, MadTree policies, wage and hour laws, tip reporting, safety protocols, and emergency procedures with proper documentation and reporting. Resolve employee and guest conflicts through service recovery and implement changes as directed by leadership. Community Impact & Values Model MadTree's commitment to community impact by connecting daily operations to the company’s purpose of connecting people to nature and to each other, helping teams understand how their work contributes to building a better community. Lead by example in MadTree Impact initiatives through participation in minimum 16 hours of annual paid volunteer work while facilitating team engagement and enabling department-wide contributions to local sustainability and community development. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities. Must be at least 21 years of age or older. 5+ years of professional hospitality management experience required Experience opening new locations, leading cross-functional teams of 75+ people, and managing sales volumes of $7M+ annually strongly preferred. Proficiency with restaurant management platforms including R365, Toast, Google Suite, etc required. Important Skills and Abilities Ability to work nights and weekends as needed; typically, 50-55 hours per week. Positive attitude and strong service-oriented mindset to be in the service of guests and staff at all times. Effective and frequent communication with management and support staff. Strong time management and organizational skills with the ability to prioritize tasks under pressure. Comfort with working independently, multitasking, and maintaining efficiency. Advanced knowledge of financial and general math concepts and proficiency with Excel/Google Sheets. Proficiency with restaurant management platforms including R365, Toast, Google Suite, and related tools. Physical Requirements Ability to frequently sit, stand, walk, stoop, kneel, crouch, crawl, climb, talk, hear, and smell. Ability to occasionally lift and/or move up to 50 pounds and frequently reach with hands and arms to handle objects, tools, or controls. Vision abilities required include close vision, distance vision, and ability to adjust focus. Work Environment The work environment is typically a bar, restaurant, and brewery. Occasional exposure to hazardous materials and wet floors/equipment. Pay range: 70,000 - 97,700 USD per year (Parks & Rec)
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Founded in 2013, MadTree is an award-winning brewery rooted in Cincinnati and planted in purpose. MadTree is a B Corp certified company and a proud member of 1% for the Planet, with a commitment to donate 1% of sales to local, sustainable nonprofits. MadTree strives to create warm and welcoming experiences, exceed expectations, and plant a better community. They put purpose in every pour and raise a glass to doing things differently. We are MadTree. Rooted in Cincy. Planted in Purpose. MadTree is committed to building a diverse, equitable, and inclusive workforce that is rooted in Cincy and planted in purpose. We offer a competitive compensation package plus benefits like subsidized health insurance, free mental health support, a retirement plan with a match, paid time off, and many other great perks. Position
General Manager – Parks & Rec Location:
Blue Ash, OH Reports to:
Hospitality Operations Director Compensation Range:
$69,971.75 - $97,715.18 Variable Compensation:
Up to $15,000 annually Position Summary
The Parks & Rec General Manager owns full P&L responsibility for MadTree's location within Summit Park, managing a high-volume operation and leading a team of 100+ employees across FOH, BOH, and Private Events. You will drive financial performance while creating exceptional guest experiences that embody the purpose of connecting people to nature and each other. As both strategic leader and hands-on operator, this role requires translating company-wide initiatives into location-specific execution while building talent pipelines and fostering the collaborative culture that makes MadTree special. You will leverage data-driven insights to optimize operations, manage vendor relationships, and ensure regulatory compliance. You will model MadTree values and lead through the dynamic integration of regular restaurant operations, private events, and seasonal programming. Lead the team through the responsibilities of operating a high-volume venue and supporting the company’s vision of building a sustainable, purpose-driven company. Key Competencies
Qualified candidates will demonstrate strong proficiency in the following areas: Data-Driven Leadership:
Leveraging operational metrics, financial data, and performance analytics to inform strategic decisions and drive continuous improvement P&L Management:
Managing full profit and loss responsibility including revenue generation, cost control, and financial performance optimization Operational Excellence:
Coordinating cross-functional operations, managing daily workflows, providing clear direction, and ensuring seamless execution across all departments (FOH, BOH, and Private Events) Develops Talent:
Developing people to meet both their career goals and the organization's goals, focusing on identifying and cultivating future management talent Strategic Execution:
Implementing company-wide initiatives while adapting them to location-specific needs and maintaining alignment with broader business objectives Drives Engagement:
Creating a culture where people are motivated to do their best through recognition, development opportunities, and clear communication of how individual contributions connect to organizational success; collaborating with People Strategy to measure team satisfaction and retention Ensures Accountability:
Holding self and others accountable to meet commitments Servant Leadership:
Leading with a people-centric approach that inspires and motivates teams while driving cohesion across all operational areas (FOH, BOH, and Private Events) Manages Conflict:
Handling conflict situations effectively by staying curious, maintaining objectivity, and ensuring resolution aligns with policy and legal requirements Essential Duties and Responsibilities
Leadership & Brand Management Serve as the primary brand ambassador and cultural leader, modeling MadTree's vision, purpose, and Connect, Grow, Give a F*ck behaviors in all interactions while ensuring all team members understand and embody brand standards. Financial Performance & Operations Management Aim to achieve guest count, revenue, and profitability targets through effective P&L management including budget development, forecasting, expense controls, and financial reporting. Implement innovative outreach strategies and programming to increase visibility, drive guest count, and support revenue growth. Guest Experience & Service Excellence Drive guest satisfaction metrics by monitoring service standards, ensuring seamless guest experiences through effective leadership, and implementing improvements based on feedback and industry best practices. Work as floor manager during shifts to oversee service sequence execution, visit tables, interact with guests, monitor door procedures, and maintain guest flow while delivering hospitality excellence. Team Development & Talent Management Create an engaging environment where employees work cohesively to provide warm, welcoming guest experiences with a focus on coaching and developing managers, supervisors, and frontline staff. Participate in interviews, onboarding, and orientation while actively building talent pipelines and succession planning for critical roles. Conduct performance reviews, coaching, and progressive discipline as needed. Cross-Functional Operations & Communication Oversee FOH and BOH management to ensure cohesive guest experiences while resolving operational issues and improving efficiency. Lead collaboration between Parks operational staff directing cross-functional coordination for menu development, cost analysis, staffing, timeline management, and on-site supervision. Proactively communicate with the leadership team, translating company-wide goals into actionable location-specific execution plans. Collaborate on seasonal menu changes and event calendar while ensuring operations teams maintain quality and flow. Technology & Facility Management Oversee POS systems, scheduling platforms, and operational technology to ensure efficient workflows, accurate reporting, and seamless guest transactions. Organize and oversee repairs and maintenance of the facility in a timely manner. Marketing & Community Engagement Execute local marketing initiatives to drive brand awareness and guest engagement within Summit Park and surrounding community. Foster positive relationships with Summit Park management to facilitate smooth operations and enhance guest experience. Lead continuous improvement efforts by sharing ideas and observations from guests and staff to inform future marketing initiatives. Compliance & Risk Management Ensure comprehensive compliance with alcohol service laws, food safety standards, labor regulations, health department requirements, MadTree policies, wage and hour laws, tip reporting, safety protocols, and emergency procedures with proper documentation and reporting. Resolve employee and guest conflicts through service recovery and implement changes as directed by leadership. Community Impact & Values Model MadTree's commitment to community impact by connecting daily operations to the company’s purpose of connecting people to nature and to each other, helping teams understand how their work contributes to building a better community. Lead by example in MadTree Impact initiatives through participation in minimum 16 hours of annual paid volunteer work while facilitating team engagement and enabling department-wide contributions to local sustainability and community development. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities. Must be at least 21 years of age or older. 5+ years of professional hospitality management experience required Experience opening new locations, leading cross-functional teams of 75+ people, and managing sales volumes of $7M+ annually strongly preferred. Proficiency with restaurant management platforms including R365, Toast, Google Suite, etc required. Important Skills and Abilities Ability to work nights and weekends as needed; typically, 50-55 hours per week. Positive attitude and strong service-oriented mindset to be in the service of guests and staff at all times. Effective and frequent communication with management and support staff. Strong time management and organizational skills with the ability to prioritize tasks under pressure. Comfort with working independently, multitasking, and maintaining efficiency. Advanced knowledge of financial and general math concepts and proficiency with Excel/Google Sheets. Proficiency with restaurant management platforms including R365, Toast, Google Suite, and related tools. Physical Requirements Ability to frequently sit, stand, walk, stoop, kneel, crouch, crawl, climb, talk, hear, and smell. Ability to occasionally lift and/or move up to 50 pounds and frequently reach with hands and arms to handle objects, tools, or controls. Vision abilities required include close vision, distance vision, and ability to adjust focus. Work Environment The work environment is typically a bar, restaurant, and brewery. Occasional exposure to hazardous materials and wet floors/equipment. Pay range: 70,000 - 97,700 USD per year (Parks & Rec)
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