Check Point Software
Technical Account Manager, Security Access Service Edge
Check Point Software, Boston, Massachusetts, us, 02298
Overview
Technical Account Manager, Security Access Service Edge at Check Point Software Technologies. Responsible for End-To-End management of Secure Service Edge projects, from technical POCs through onboarding and ongoing execution, primarily focused on implementation, product adoption and training while managing technical relationships with customers. Responsibilities
End-To-End management of Secure Service Edge projects, from technical POCs through onboarding and ongoing delivery, focusing on implementation, product adoption, and training Own the implementation, adoption and long-term technical relationship with our growing customer base Interact closely with Sales, Product, Support and R&D teams to provide a stellar user experience and identify additional technical use-cases and expansion opportunities Act as a liaison between the sales, product and R&D teams, providing valuable insights for product enhancements Engage with customers to relay feedback to product management and engineering teams Qualifications
10+ years of experience as Technical Account Manager/Customer Success Engineer or related roles (T2-T3), Professional Services/Technical Project Management for networking related solutions (Cyber Security, Firewalls, VPN, networking, etc.) Ability to communicate technical concepts effectively to both technical and non-technical audiences Strong problem-solving skills and a high level of technical orientation Experience guiding technical and strategic aspects of customer engagements Onboarding and ongoing technical support experience Independent, self-motivated, proactive with end-to-end process ownership Collaborates with product management and engineering to relay customer feedback Detail-oriented, highly organized with a quality focus Knowledge in Cyber Security, networking, Firewalls, Linux, utilities, and scripting is a plus Experience in cross-functional collaboration across sales, product, and R&D Ability to thrive under pressure Strong interpersonal and communication skills 5+ years with deep technical background in cybersecurity, network security, SASE/ Secure Service Edge Salesforce experience and understanding of SASE is a plus Eligibility to work in the United States without employer sponsorship now or in the future Location
Boston, MA Employment type
Full-time Industries
Computer and Network Security Software Development IT Services and IT Consulting EOE M/F/Veterans/Disabled #J-18808-Ljbffr
Technical Account Manager, Security Access Service Edge at Check Point Software Technologies. Responsible for End-To-End management of Secure Service Edge projects, from technical POCs through onboarding and ongoing execution, primarily focused on implementation, product adoption and training while managing technical relationships with customers. Responsibilities
End-To-End management of Secure Service Edge projects, from technical POCs through onboarding and ongoing delivery, focusing on implementation, product adoption, and training Own the implementation, adoption and long-term technical relationship with our growing customer base Interact closely with Sales, Product, Support and R&D teams to provide a stellar user experience and identify additional technical use-cases and expansion opportunities Act as a liaison between the sales, product and R&D teams, providing valuable insights for product enhancements Engage with customers to relay feedback to product management and engineering teams Qualifications
10+ years of experience as Technical Account Manager/Customer Success Engineer or related roles (T2-T3), Professional Services/Technical Project Management for networking related solutions (Cyber Security, Firewalls, VPN, networking, etc.) Ability to communicate technical concepts effectively to both technical and non-technical audiences Strong problem-solving skills and a high level of technical orientation Experience guiding technical and strategic aspects of customer engagements Onboarding and ongoing technical support experience Independent, self-motivated, proactive with end-to-end process ownership Collaborates with product management and engineering to relay customer feedback Detail-oriented, highly organized with a quality focus Knowledge in Cyber Security, networking, Firewalls, Linux, utilities, and scripting is a plus Experience in cross-functional collaboration across sales, product, and R&D Ability to thrive under pressure Strong interpersonal and communication skills 5+ years with deep technical background in cybersecurity, network security, SASE/ Secure Service Edge Salesforce experience and understanding of SASE is a plus Eligibility to work in the United States without employer sponsorship now or in the future Location
Boston, MA Employment type
Full-time Industries
Computer and Network Security Software Development IT Services and IT Consulting EOE M/F/Veterans/Disabled #J-18808-Ljbffr