Check Point Software
Technical Account Manager, Security Access Service Edge
Check Point Software, Miami, Florida, us, 33222
Technical Account Manager, Security Access Service Edge
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Technical Account Manager, Security Access Service Edge
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Check Point Software Overview
Check Point is seeking an experienced Technical Account Manager to join our rapidly expanding Secure Service Edge business. Responsible for end-to-end management of SSE projects, from technical POCs through onboarding and ongoing adoption, primarily focused on implementation, product adoption and training while managing technical relationships with our customers. Responsibilities
Own the implementation, adoption and long-term technical relationship with our growing customer base. Interact closely with our Sales, Product, Support and R&D teams to provide a stellar user experience while identifying additional technical use-cases and expansion opportunities. Collaborate cross-functionally to ensure successful onboarding and ongoing processes for customers. Requirements
At least 10 years of experience as Technical Account Manager/Customer Success Engineer or different support roles (T2-T3), Professional Services/Technical Project Management for a networking related solution (Cyber Security, Firewalls, VPN, networking, etc.). Ability to interact effectively and deliver technical concepts to technical and nontechnical personnel alike. Provide guidance on technical and strategic aspects of customer engagements. Strong problem solving skills and a great technical orientation to resolve issues. Provide technical expertise and support during onboarding and ongoing process. Independent and self-motivated, proactive approach while owning the processes end-to-end. Work closely with product management and engineering teams to relay customer feedback and influence product development. Attention to detail, highly organized, with an absolute focus on quality of result. Knowledge in Cyber Security, networking, Firewalls, Linux systems, utilities, and scripting - an advantage. Act as a liaison between the sales, product and R&D teams, providing valuable insights for product enhancements. Thrives under pressure. Qualifications
Possess a deep understanding of the company's products and solutions. Proven experience in matrix management. International experience is requested. Strong technical acumen with the ability to understand and communicate complex technical concepts. Proven experience in presenting products and solutions. +5 years of a strong technical background with a deep understanding of cybersecurity, network security, Secure Service Edge, or SASE solutions. Salesforce experience - an advantage. Good understanding of Secure Service Edge and SASE solutions - an advantage. Outstanding interpersonal and communication skills. Demonstrated success in collaborating with cross-functional teams. Strategic thinking and problem-solving abilities. Experience in a customer-facing role, preferably in a Professional Services organizations. Ability to travel as required. Must be eligible to work in the United States without sponsorship from an employer now or in the future. EOE M/F/Veterans/Disabled Employment details
Seniority level: Not Applicable Employment type: Full-time Job function: Sales and Business Development Industries: Computer and Network Security, Software Development, and IT Services and IT Consulting
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Join to apply for the
Technical Account Manager, Security Access Service Edge
role at
Check Point Software Overview
Check Point is seeking an experienced Technical Account Manager to join our rapidly expanding Secure Service Edge business. Responsible for end-to-end management of SSE projects, from technical POCs through onboarding and ongoing adoption, primarily focused on implementation, product adoption and training while managing technical relationships with our customers. Responsibilities
Own the implementation, adoption and long-term technical relationship with our growing customer base. Interact closely with our Sales, Product, Support and R&D teams to provide a stellar user experience while identifying additional technical use-cases and expansion opportunities. Collaborate cross-functionally to ensure successful onboarding and ongoing processes for customers. Requirements
At least 10 years of experience as Technical Account Manager/Customer Success Engineer or different support roles (T2-T3), Professional Services/Technical Project Management for a networking related solution (Cyber Security, Firewalls, VPN, networking, etc.). Ability to interact effectively and deliver technical concepts to technical and nontechnical personnel alike. Provide guidance on technical and strategic aspects of customer engagements. Strong problem solving skills and a great technical orientation to resolve issues. Provide technical expertise and support during onboarding and ongoing process. Independent and self-motivated, proactive approach while owning the processes end-to-end. Work closely with product management and engineering teams to relay customer feedback and influence product development. Attention to detail, highly organized, with an absolute focus on quality of result. Knowledge in Cyber Security, networking, Firewalls, Linux systems, utilities, and scripting - an advantage. Act as a liaison between the sales, product and R&D teams, providing valuable insights for product enhancements. Thrives under pressure. Qualifications
Possess a deep understanding of the company's products and solutions. Proven experience in matrix management. International experience is requested. Strong technical acumen with the ability to understand and communicate complex technical concepts. Proven experience in presenting products and solutions. +5 years of a strong technical background with a deep understanding of cybersecurity, network security, Secure Service Edge, or SASE solutions. Salesforce experience - an advantage. Good understanding of Secure Service Edge and SASE solutions - an advantage. Outstanding interpersonal and communication skills. Demonstrated success in collaborating with cross-functional teams. Strategic thinking and problem-solving abilities. Experience in a customer-facing role, preferably in a Professional Services organizations. Ability to travel as required. Must be eligible to work in the United States without sponsorship from an employer now or in the future. EOE M/F/Veterans/Disabled Employment details
Seniority level: Not Applicable Employment type: Full-time Job function: Sales and Business Development Industries: Computer and Network Security, Software Development, and IT Services and IT Consulting
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