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The Choice, Inc.

The Choice, Inc. is hiring: Membership Customer Service Representative in Washin

The Choice, Inc., Washington, DC, US, 20022

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Job Description

Assignment Dates: October 1 - December 31, 2025 (potential extension through March 31, 2026)

Location: Remote, might go back to hybrid schedule in Washington DC after 2025. Candidates must be in greater Washington DC area.

Type: Temporary, Full-Time

Pay: $25/hour


The Choice is partnering with a membership organization that focuses on professionals within the architecture field on a temporary Customer Service Representatives to join their team from October 1 - December 31, 2025, with the possibility of extension through March 31, 2026 (pending budget approval).


In this role, you will provide prompt, efficient, and friendly support to our members and customers. Key responsibilities include:

  • Responding to member and customer inquiries via our ticketing platform
  • Processing membership requests in our Association Management System (AMS)
  • Performing data clean-up to ensure accurate and organized member records

We’re seeking detail-oriented, service-minded individuals who are comfortable working in a fast-paced environment and passionate about delivering an exceptional member experience.