IT Support Technician Job at WOTM - Partners Professional in Carson
WOTM - Partners Professional, Carson, CA, US
Job Description
Key Responsibilities:
Set up and configure PCs, printers, handheld scanners, and other warehouse devices
Troubleshoot and resolve hardware, software, and network issues (Windows OS, Office, WMS, RF devices)
Install and update operating systems, drivers, and business-critical applications
Provide first-level support for users in the warehouse and office
Maintain and track IT inventory (laptops, printers, cables, scanners, etc.)
Document support tasks and solutions clearly for future reference
Escalate unresolved issues to senior IT staff or vendors when necessary
Assist with IT infrastructure projects, upgrades, and deployments
Support barcode printer setup, label issues, and Wi-Fi connectivity for mobile devices
Qualifications:
Basic understanding of PC hardware and Windows operating systems
Interest in learning IT systems used in warehouse environments (WMS, RF scanning, network printing)
Strong communication and problem-solving skills