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WOTM - Partners Professional

WOTM - Partners Professional is hiring: 3PL Customer Service Representative in C

WOTM - Partners Professional, Carson, CA, US

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Job Description

Job Description

Job Title: Customer Service Representative
Location: Carson, CA
Job Type: Full-Time
Schedule: Day shift and Night shift Available

Industry:

A leading logistics and transportation company committed to delivering exceptional service to clients

Position Overview:

As a Customer Service Representative, you will be the first point of contact for our clients. You'll provide support via phone, email, and in-person to ensure that all logistics and delivery inquiries are handled efficiently and professionally.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries

  • Provide accurate information regarding shipments, services, and scheduling

  • Coordinate with dispatchers, drivers, and warehouse teams

  • Resolve customer issues and escalate when necessary

  • Maintain updated customer records in our system

  • Handle billing questions and documentation

Qualifications:

  • High school diploma or equivalent (required)

  • 1+ years of customer service experience (logistics industry a plus)

  • Excellent verbal and written communication skills

  • Strong organizational and multitasking abilities

  • Proficient with computers and customer service software

  • Positive attitude and team-oriented mindset

Company Description
Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.

Company Description

Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.