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Customer Services Representative
Premier Disability Services is looking for Customer Services Representatives to join our growing Minneapolis, MN-based team! This is an entry-level role that will allow you to learn best practices and become familiar with effective communications with lawyer clients. Premier Disability Services, LLC, Center Representatives have the opportunity for long-term advancement - all while changing people's lives for the better. About Premier Disability Premier Disability Services, LLC is a full-service social security disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits. Each month, our office is contacted by thousands of Americans needing assistance with their disability claim to assist over 100,000 individuals in filing their applications successfully. Join our team! This position provides high-quality telephonic support to attorney customers through a disability process. You will follow an established process to gather information, document responses, and follow up with potential new clients on a regular basis. Interested candidates should apply online as soon as possible. This is an exciting time to join Premier! Responsibilities: Make outbound calls to clients who are requesting our services Answer incoming calls from potential clients Convey the benefits of the Premier Disability services Keep a detailed record of all customer interactions in our CRM database Must-haves: Excellent oral and interpersonal communication skills Professional phone manners and a friendly attitude Active listening skills Ability to overcome client objections Comfort using Customer Relationship Management software (CRM) In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.
Premier Disability Services is looking for Customer Services Representatives to join our growing Minneapolis, MN-based team! This is an entry-level role that will allow you to learn best practices and become familiar with effective communications with lawyer clients. Premier Disability Services, LLC, Center Representatives have the opportunity for long-term advancement - all while changing people's lives for the better. About Premier Disability Premier Disability Services, LLC is a full-service social security disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits. Each month, our office is contacted by thousands of Americans needing assistance with their disability claim to assist over 100,000 individuals in filing their applications successfully. Join our team! This position provides high-quality telephonic support to attorney customers through a disability process. You will follow an established process to gather information, document responses, and follow up with potential new clients on a regular basis. Interested candidates should apply online as soon as possible. This is an exciting time to join Premier! Responsibilities: Make outbound calls to clients who are requesting our services Answer incoming calls from potential clients Convey the benefits of the Premier Disability services Keep a detailed record of all customer interactions in our CRM database Must-haves: Excellent oral and interpersonal communication skills Professional phone manners and a friendly attitude Active listening skills Ability to overcome client objections Comfort using Customer Relationship Management software (CRM) In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.