Robert Half is hiring: Administrative Assistant in Baltimore

A well-known credit union service organization is seeking an Administrative Assistant to join their team! This person will be handling general administrative and office tasks while managing customers' accounts. Additional duties include phone and email correspondence, providing support for Intra-departmental operations as assigned by management, receiving and responding to employee inquiries in person or via email, reviewing documents for action and logging in our systems for visibility and awareness. This person MUST have exceptional customer service skills and attention to detail!

• Proven experience in an administrative or customer service role.
• Proficiency in Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook.
• Strong communication skills, both written and verbal, with attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Exceptional organizational and time management skills.
• Familiarity with handling inbound and outbound calls and scheduling appointments.
• Demonstrated ability to maintain confidentiality and professionalism.
• High level of accuracy in data entry and record-keeping.