State of Louisiana
it statewide engineer 1, 2, 3
State of Louisiana, New Orleans, Louisiana, United States, 70123
Salary
Depends on Qualifications
Location
New Orleans, LA
Job Type
Promotion
Job Number
OTS 091025B ERG
Department
Division of Administration-Office of Technology Services
Opening Date
09/10/2025
Closing Date
9/15/2025 11:59 PM Central
About this Job
The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Network Communication Services Section. Req
The OTS/Network Communication Services (NCS) group is requesting approval to fill a recently vacated IT Statewide Engineer 3 position that supports ongoing operation of the complex multi-agency local, metropolitan, and wide area networks under OTS's responsibility. This position is one of a team that supports all consolidated agency networks at 1200+ users' sites statewide, providing the infrastructure that enables all other IT services. This group has full architectural and operational responsibility - and engages vendors and other OTS sections as well - for the installation, troubleshooting, and ongoing support of all network equipment and services at these agency locations, and shares oversight and partial operational responsibility for data centers and backbone points of presence. A sufficient number of technicians with adequate knowledge and skills is required to efficiently handle all trouble reports, new service requests, and projects that arise.
This position, working closely with NCS staff in Baton Rouge, will be responsible for planning and implementing new network initiatives and for maintaining existing network infrastructure in the Southeast portion of the State. A network technician with adequate knowledge and skills is required to efficiently handle all trouble reports, new service requests, and projects for that area.
The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.
The Division of Administration is the state government's management arm and the hub of its financial operations. Division offices perform a wide variety of activities, including the following:
Overseeing the state's capital construction program
Working to provide state and federal grants for community development
Development of the state budget
Providing technology services
Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes
Minimum Qualifications
Five years of experience in information technology or administrative services; OR
Six years of full-time work experience in any field plus three years of experience in information technology or administrative services; OR
An associate's degree in information technology plus three years of experience in information technology or administrative services; OR
A bachelor's degree plus three years of experience in information technology or administrative services; OR
A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus two years of experience in information technology or administrative services; OR
A master's degree plus two years of experience in information technology or administrative services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties and Other Information Job Duties: The Network Engineer serves as a technical lead in the installation, modernization, and support of statewide network infrastructure for the Office of Technology Services. Responsibilities include planning and implementing Layer 2 designs for agency sites, backbone links, and data centers; conducting infrastructure assessments and user needs analysis; and leading complex site conversion projects. The engineer performs advanced maintenance tasks such as major version upgrades and endpoint migrations, and ensures system reliability through expert troubleshooting of interoperability issues and degraded performance across Layers 1–3. This role provides Tier 3 support for infrastructure incidents and may assist with Tier 2 support or mentor lower-level staff. Primary duties include configuring network equipment such as routers, switches, and wireless access points in environments ranging from small offices to large campuses, and generating usage and billing reports as needed. The position requires a strong understanding of enterprise network technologies, topologies, and hardware to ensure the consistent and secure operation of critical communications systems across Louisiana. Position-Specific Details: Appointment Type: This vacancy will be filled by
promotion
of a current permanent status Office of Technology Services employee. A permanent status employee may be required to serve a new probationary period in lieu of promotion. This position is for a highly skilled network engineer with expertise in enterprise-grade telecommunications infrastructure and equipment. Candidates must have proficiency in command-line interfaces (CLI), subnetting, and a thorough understanding of networking protocols. The role requires regular physical activity, including the use of ladders and routine same-day travel across the state. Industry-recognized certifications or formal technical training are strongly preferred. Career Progression: This vacancy participates in a career progression group and may be filled from this recruitment as an IT Statewide Engineer 1, 2, or 3. Louisiana is a "State as a Model Employer" for People with Disabilities. How To Apply: No Civil Service test score is required in order to be considered for this vacancy. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page. Prior to a new hire, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions, including promotions, demotions, details, reassignments, and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-Verify system. Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education).Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire. For further information about this posting, please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
email: Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to
make a difference
through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at Parental Leave – Up to six weeks paid parental leave
More information can be found at Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement– State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System
). LASERS has provided this
video
to give you more detailed information about their system Teacher's Retirement System of Louisiana ), Louisiana School Employees Retirement System ), among others
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties and Other Information Job Duties: The Network Engineer serves as a technical lead in the installation, modernization, and support of statewide network infrastructure for the Office of Technology Services. Responsibilities include planning and implementing Layer 2 designs for agency sites, backbone links, and data centers; conducting infrastructure assessments and user needs analysis; and leading complex site conversion projects. The engineer performs advanced maintenance tasks such as major version upgrades and endpoint migrations, and ensures system reliability through expert troubleshooting of interoperability issues and degraded performance across Layers 1–3. This role provides Tier 3 support for infrastructure incidents and may assist with Tier 2 support or mentor lower-level staff. Primary duties include configuring network equipment such as routers, switches, and wireless access points in environments ranging from small offices to large campuses, and generating usage and billing reports as needed. The position requires a strong understanding of enterprise network technologies, topologies, and hardware to ensure the consistent and secure operation of critical communications systems across Louisiana. Position-Specific Details: Appointment Type: This vacancy will be filled by
promotion
of a current permanent status Office of Technology Services employee. A permanent status employee may be required to serve a new probationary period in lieu of promotion. This position is for a highly skilled network engineer with expertise in enterprise-grade telecommunications infrastructure and equipment. Candidates must have proficiency in command-line interfaces (CLI), subnetting, and a thorough understanding of networking protocols. The role requires regular physical activity, including the use of ladders and routine same-day travel across the state. Industry-recognized certifications or formal technical training are strongly preferred. Career Progression: This vacancy participates in a career progression group and may be filled from this recruitment as an IT Statewide Engineer 1, 2, or 3. Louisiana is a "State as a Model Employer" for People with Disabilities. How To Apply: No Civil Service test score is required in order to be considered for this vacancy. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page. Prior to a new hire, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions, including promotions, demotions, details, reassignments, and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-Verify system. Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education).Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire. For further information about this posting, please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
email: Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to
make a difference
through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at Parental Leave – Up to six weeks paid parental leave
More information can be found at Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement– State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System
). LASERS has provided this
video
to give you more detailed information about their system Teacher's Retirement System of Louisiana ), Louisiana School Employees Retirement System ), among others