Ross Stores, Inc. is hiring: Retail Associate in Norridge

Overview

Join to apply for the Retail Associate role at Ross Stores, Inc.

Our values start with our people. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. We focus on bringing customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, while providing a fun and exciting treasure hunt experience.

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, maintains a clean work area, and ensures proper merchandise presentation. Tasks are performed as assigned and may cover various areas of the Store as business needs require.

Responsibilities

• Maintain a safe shopping environment by staying aware on the sales floor, keeping egress clear, and reporting unsafe conditions to Store Leadership.
• Greet Customers and assist with merchandise and questions in a polite, knowledgeable manner; provide prompt and efficient customer service.
• Represent and support the Company brand at all times.
• Complete cleaning tasks (sweeping, mopping, dusting, wiping counters and mirrors, replenishing restrooms) to maintain merchandise, customer and Team areas.
• Maintain professional appearance and adhere to dress code.
• Expedite newly received merchandise to the sales floor and merchandise items per monthly presentation guidelines.
• Understand Loss Prevention Awareness program and store protection standards; follow MOS policies for stock and disposals.
• Follow cash handling procedures and process transactions accurately; maintain awareness of bankable tenders.
• Demonstrate a sense of urgency to maximize productivity and minimize steps in workflow.

Qualifications and Skills

• Effective communication with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to use store equipment (PDTs, registers) and stand/walk for extended periods; ability to bend, squat, kneel, reach, and lift up to 25 pounds (some roles may require more).

Physical Requirements

• Ability to stand, walk and operate store equipment for up to 100% of shift; regular bending, reaching, and lifting.
• Work may require lifting more than 25 pounds; some stockroom shifts may involve lifting up to 20 pounds regularly.

Employment Details

• Employment type: Full-time
• Seniority level: Mid-Senior level
• Job function: Sales and Business Development
• Industries: Retail

Benefits

Benefits offered include insurance programs (Accident, Critical Illness, Vision, Auto, Home, Pet), Associate Discount, 401K, Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay where legally required, Exercise of paid time off and holidays. Some roles offer bonuses based on performance.

Compliance

Ross is an equal employment opportunity employer. Contents are subject to change at management's discretion. We comply with all applicable laws prohibiting discrimination based on protected characteristics.

Note

References to other job postings and locations are for information purposes only and not part of this description.