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Systel Telecom

Sales Account Manager - Software

Systel Telecom, Sugar Land, Texas, United States, 77479

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Overview

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Sales Account Manager - Software

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Systel Telecom . Responsibilities

Sales Strategy & Execution

Create a sales strategy that aligns with company objectives. Meet or exceed quarterly and annual revenue targets. Identify high quality leads and qualify new business opportunities Support proposal development, pricing strategy, and contract negotiation.

Client Relationship Management

Serve as the primary point of contact for all assigned accounts. Build and maintain strong, trusted client relationships across all levels of the organization. Understand client business goals, organizational dynamics, and market positioning. Act as the voice of the customer internally to advocate for client needs.

Performance Tracking & Reviews

Track key performance metrics such as revenue, churn, usage, and engagement. Conduct regular Quarterly Business Reviews (QBRs) with clients. Maintain accurate client data and activity logs in CRM systems. Provide regular reporting to leadership on account health and pipeline.

Internal Collaboration

Coordinate with Product, Marketing, and Development teams to deliver integrated solutions. Ensure timely delivery of technical assistance, onboarding, and ongoing support to clients. Contribute feedback to help shape product direction and roadmap. Participate in internal account review meetings and customer support planning.

Account Ownership & Growth

Manage a defined portfolio of strategic and mid-tier client accounts. Develop account plans that align with client goals and revenue targets. Ensure client renewal and contract retention rates remain above target thresholds.

Education, Experience, Knowledge, and Skill Requirements

Education and Experience

Bachelors degree in business, marketing, or a related field, or equivalent professional experience. 3+ years of experience in B2B software sales or account management. Proven record of successfully managing and growing customer accounts. Familiarity with SaaS business models and customer success frameworks is preferred.

Knowledge and Skills Required

Excellent verbal and written communication and presentation skills. Strong interpersonal skills with the ability to build rapport with executive-level clients. Proficiency with CRM software (e.g., Salesforce, HubSpot) and reporting tools. Strong problem-solving and negotiation skills. Highly organized with the ability to manage multiple priorities and deadlines. Analytical mindset with the ability to interpret sales data and trends. Understanding of the software industry, including trends and competitive landscape.

Behavioral Competencies

The Sales Account Manager must exemplify Inevias Core Values:

Fanatical Customer Service Absolute Ownership Passion for Improvement Uncompromising Integrity

Reports to

President of Inevia Job Details

Seniority level: Mid-Senior level Employment type: Contract Job function: Sales and Business Development Industries: Telecommunications Location: Houston, TX #J-18808-Ljbffr