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Orca Pacific: A Monks Company

Senior Account Manager

Orca Pacific: A Monks Company, Cincinnati, Ohio, United States, 45208

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Senior Account Manager

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Orca Pacific: A Monks Company . Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers). About The Role

The

Senior Account Manager

will serve as a strategic partner to clients and lead social and digital creative workflows that drive business outcomes for specific audiences and business segments. Your day will be spent understanding the objective of our creative efforts, and working with strategy and creative teams to match those efforts with the right creative solutions. You will build relationships with partnering brand manager clients, championing the work, and driving learnings and business growth through each project. Prior digital creative client-facing experience is a must. Responsibilities

Partner with colleagues to deliver integrated solutions from campaign inception through completion Serve as a strategic advisor to middle and senior-level client stakeholders Help lead the brand, clients and integrated team across multiple integrated touch points Prepare creative briefs and client presentations with minimal supervision; lead client calls with confidence and maintain the control of the conversation Build a positive working relationship with partner agencies active on the business Provide proactive recommendations and insights to clients on best practices, digital-first approaches, and emerging opportunities in digital Develop strong cross-functional relationships with both clients and colleagues on the Creative, Strategy, Production and Media teams Be intimately familiar with the clients brand, product, market conditions and competitors; share intel and creative ideas with your teams Immerse yourself in the essential dynamics, strategies, and drivers of your clients business and industry Champion the agency perspective convincingly with clients and articulate ideas clearly Demonstrate passion for the agency, the work and the clients business Lead all productions within your area of responsibility; participate in productions and support Creative and Production teams as needed Ensure all work is accurate, reflects client comments, meets brand standards and is on strategy Manage client budgets within the agency Stay on top of all aspects of a project and communicate status, timing, and budget implications About You

The essentials : 6+ years of account management related experience in marketing, advertising or digital agency Strong interpersonal skills to foster optimal department and client relationships Ability to head off potential conflicts and problems before they materialize, with strong problem solving skills Collaborative, consistently solutions-oriented, and able to thrive in a fast-paced agency dynamic Work with peers to build and refine processes that strengthen the agencys client service discipline Model strong client management, communication, and strategic thinking ability and provide guidance to more junior account managers Ability to work independently and willingness to take assignments readily Desire to maintain and continually improve personal knowledge base Ability to change course of action when appropriate or necessary Superior organization skills and be detail oriented Professional and positive attitude Ability to juggle and lead multiple assignments and projects simultaneously Ability to work in a fast-paced environment Experience as a direct liaison between the brand marketers and the agency Ability to communicate feedback clearly and succinctly, both internally and externally At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission. Benefits

What We Offer

Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA Generous PTO and 15 company-wide holidays 401k with company contribution Paid parental leave Work-life balance with an emphasis on personal well-being Career growth in a disruptor space and entrepreneurial opportunities within the Monks network A globally diverse and inclusive culture with employee resource groups Salary information may be provided separately. Salary offered to the selected candidate will be determined based on job-related factors. About Monks

Monks is the global, digital operating brand of S4Capital plc. It combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands interact with the world, including AI-powered capabilities. We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people and views. Seniority level

Mid-Senior level Employment type

Full-time Job function

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