Ultimate LLC
Job Description
Remote Customer Service Representative - Level 1
Pay:
$22/hour Schedule:
Monday-Friday, 10:30 AM - 7:00 PM Type:
Temp-to-hire (4-6 months on contract) Job Overview
A leading healthcare technology provider is seeking a
Remote Customer Service Representative
to join their team. This role involves
high-volume inbound calls ,
order processing , and
customer support
for medical professionals. Ideal candidates are
detail-oriented ,
tech-savvy , and thrive in a
fast-paced ,
team-driven
environment. Key Responsibilities
Handle ~72 inbound calls/day Process orders for products and services Provide order status updates and resolve inquiries Communicate via phone, email, and chat Update customer records in
CRM
and
ERP
systems Notify customers of out-of-stock items Participate in training and occasional overtime Qualifications High School Diploma or GED 2-3 years of
call center customer service
experience Strong
verbal and written communication
skills Ability to
multitask
across systems while on calls Experience with
Salesforce ,
Outlook ,
Word , and
Excel
preferred B2B customer service
experience is a plus Must have a
quiet workspace
and
reliable internet Must be able to work training schedule M-F 8 to 4:30
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Job Reference: JN -092025-405182
Remote Customer Service Representative - Level 1
Pay:
$22/hour Schedule:
Monday-Friday, 10:30 AM - 7:00 PM Type:
Temp-to-hire (4-6 months on contract) Job Overview
A leading healthcare technology provider is seeking a
Remote Customer Service Representative
to join their team. This role involves
high-volume inbound calls ,
order processing , and
customer support
for medical professionals. Ideal candidates are
detail-oriented ,
tech-savvy , and thrive in a
fast-paced ,
team-driven
environment. Key Responsibilities
Handle ~72 inbound calls/day Process orders for products and services Provide order status updates and resolve inquiries Communicate via phone, email, and chat Update customer records in
CRM
and
ERP
systems Notify customers of out-of-stock items Participate in training and occasional overtime Qualifications High School Diploma or GED 2-3 years of
call center customer service
experience Strong
verbal and written communication
skills Ability to
multitask
across systems while on calls Experience with
Salesforce ,
Outlook ,
Word , and
Excel
preferred B2B customer service
experience is a plus Must have a
quiet workspace
and
reliable internet Must be able to work training schedule M-F 8 to 4:30
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Job Reference: JN -092025-405182