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State of Iowa

Administrative Support Assistant 2

State of Iowa, Des Moines, Iowa, United States, 50319

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Salary :

$35,963.20 - $52,353.60 Annually Location :

Des Moines - 50309 - Polk County, IA Job Type:

Full-time Job Number:

26-00335 Agency:

131 Iowa Department for the Blind Opening Date:

09/15/2025 Closing Date:

9/25/2025 11:59 PM Central LinkedIn Tag:

#LI-POST Point of Contact:

Keri Osterhaus Keri.Osterhaus@blind.state.ia.us

Job Description Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list.

The Iowa Department for the Blind (IDB) is seeking applicants for the position of Secretary 1. This position is responsible to promote IDB's mission and vision by providing administrative support to the Vocational Rehabilitation program and counselors.

Duties and responsibilities to include the following:

Clerical / Office Management Maintains counselors' schedule by coordinating counselor/client appointments and tracking eligibility, IEP development and closure dates. Coordinates activities with administrative unit, vendors, clients and other service providers. Maintains a record of clients, inter-office contacts, company directories, vendor contacts, and community contacts. Case Management

Closely monitors the receipt of reports/medical records needed for counselors to make eligibility determinations. Arranges/provides transportation and authorizes services as directed. Assists and supports the Vocational Rehabilitation Counselors in meeting successful employment outcomes. Client Service Provision

Prepares, records, and processes authorizations checked by the counselor. Communicates with and recruits new providers and vendors. Coordinates timely receipt of services. Maintain Client Case Files

Organizes and maintains open and closed files. Performs and monitors all electronic filing processes, including daily review of all new case documents. Assists with case filing processes or research for closed or to-be transferred paper case files. Reviews technical aspects of case records to ensure they are in compliance with federal, state, and agency documentation requirements. It is the policy of the Department for the Blind to conduct background checks on all finalist candidates prior to any offer of employment.

Selectives

***081 Typing Score of 60 or greater (60-69 WPM) : Information about typing tests and scores related to State of Iowa employment can be found at: AND

207 Editing : 6 months' experience, 12 semester hours, or a combination of both in applying analysis and judgment to find and solve problems of grammar, spelling, punctuation, substance, format, organization, and style by altering, adapting, or refining content of publications, mass mailings, forms, or other material. Includes reviewing text for inconsistencies and rewriting text to improve accuracy, clarity, coherence, consistency, and effectiveness.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: One year of full-time work experience in general office, clerical, data entry/processing, or related work. A total of one year of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience. Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1.

For more information click on this Additional Qualification Requirements ***Please Note: If you do not have a test, you may schedule a time with IowaWorks locations across the state, schools or other places to take tests. We are temporarily allowing ONLINE tests. Many free and reliable tests can be found by searching online. A site that has been popular amongst applicants is . You may also use or . The test can be accepted if it is witnessed by another person and it has met the requirements/guidelines on the document submitted.

These guidelines must be met and need to be on the typing document you submit

:

Gross number of words typed in a five minute timed test Number of errors Net words per minute (one point deduction for each error) Your name and date must be on the document submitted to this office. And it must be signed off by a witness or from the typing website's electronic signature. You must attach the document to the online application.

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

Yes - I understand and agree. No

02

PLEASE READ CAREFULLY Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Do you have one year of full-time work experience in clerical or a closely related work area?

Yes No

04

How many months of COMBINED post high school course work in an accredited secretarial, business, or closely related curriculum AND full-time clerical work experience do you have?

No full-time clerical work experience and specified education to a combined total of less than six months Six months to less than one year of the combined clerical work experience AND specified education One year or more of the combined full-time clerical work experience and specified education

05

Are you a current permanent State of Iowa executive branch employee? IF YES - Do you have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1?

I am a current permanent State of Iowa executive branch employee AND have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1 I am NOT a current permanent State of Iowa executive branch employee I am a current permanent State of Iowa executive branch employee BUT DO NOT have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1

06

Have you taken a typing exam and submitted your Typing Score of 60 or more?

NOTE:

Tests MUST be attached to the application for position you are applying for OR submit to DASHRE.Info@iowa.gov.Information about typing tests and scores related to State of Iowa employment can be found at:

Yes - I have taken and submitted a typing test meeting guidelines outlined above in website No - I have NOT taken and submitted a typing test meeting guidelines outlined above in website

07

Does your application demonstrate that you have 6 months' experience, 12 semester hours, or a combination of both in applying analysis and judgment to find and solve problems of grammar, spelling, punctuation, substance, format, organization, and style by altering, adapting, or refining content of publications, mass mailings, forms, or other material. Includes reviewing text for inconsistencies and rewriting text to improve accuracy, clarity, coherence, consistency, and effectiveness?

Yes No

Required Question