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Boldyn Networks Global Limited

Boldyn Networks Global Limited is hiring: Call Center Lead in Georgia

Boldyn Networks Global Limited, Georgia, VT, United States

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**About the role:** In the role of Call Center Lead, you are the first point of contact for our customers. They will seek your guidance on how to get connected to the Internet. You will solve customer problems related to Internet connectivity, mobile wireless, and cable. You’ve developed strong communication skills that you use to build rapport and clearly communicate with your customer.Previous experience providing phone, chat, and email troubleshooting support.Previous experience in a customer support roleStrong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Ability to multi-task, set priorities and manage time effectively We’re large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You’ll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you’ll make your mark on projects that matter and find new strengths along the way.### Prospect Introduce Yourself #J-18808-Ljbffr