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Alphabe Insight Inc

Client Account Representative

Alphabe Insight Inc, Tampa, Florida, us, 33646

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Company Description

About Us

At

Captura Hall , we are a premier provider of professional office environments tailored for business excellence. Located in the heart of Miami, our facilities offer innovative workspace solutions for teams of all sizes. We pride ourselves on creating a welcoming atmosphere where professionalism meets hospitality, ensuring every guest and client receives the highest standard of service.

Job Description

Job Description

Captura Hall is seeking a dedicated and detail-oriented

Client Account Representative

to join our Tampa team. This role is ideal for individuals who excel at client relationship management, problem-solving, and delivering high-quality service. The representative will act as a primary point of contact for assigned accounts, ensuring seamless communication and continued satisfaction.

Responsibilities Serve as the main liaison between clients and internal departments Maintain and grow client relationships through regular communication and support Resolve inquiries and concerns in a timely and professional manner Prepare and review account updates, reports, and client feedback Collaborate with team members to improve client service delivery Identify potential upselling opportunities and relay them to the sales team Ensure data accuracy and documentation within CRM systems Qualifications

Qualifications

Bachelor's degree in Business, Communications, or related field (preferred) 1-2 years of experience in account management, customer service, or client relations Strong communication and interpersonal skills Excellent organizational and multitasking abilities Proficiency in Microsoft Office and CRM tools Ability to work independently and as part of a collaborative team Additional Information

Benefits

Competitive annual salary ($59,000 - $64,000) Opportunities for career advancement and internal promotions Ongoing training and skill development Supportive and professional work environment Paid time off and holidays Health and wellness programs

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