Country Financial Robin Ruhmann Agency
Customer Service Representative
Country Financial Robin Ruhmann Agency, Lake Saint Louis, Missouri, United States, 63367
Job Description
Job Description
Welcome to the Country Financial Robin Ruhmann Agency, where we believe in personal touch and community involvement. Located in the heart of Lake Saint Louis, Missouri, our agency is committed to providing personalized and reliable insurance solutions. As an
Insurance Customer Service Representative,
you will be crucial in ensuring that our clients have a seamless and satisfying experience. This position is tailor-made for individuals who enjoy face-to-face interactions and value building relationships with clients. You will offer support and expertise, guiding clients through their insurance needs and ensuring they feel valued and understood. If you possess a passion for customer service and insurance, coupled with a positive demeanor, you will thrive in this role. Become a part of a team where your efforts directly contribute to the satisfaction and well-being of our clients. We invite you to join our agency and make a difference in the lives of our valued customers.
Base hourly starts at $18-$20 an hour based on experience .
Benefits
Hourly Base Salary + Bonus Opportunities Flexible Schedule Career Growth Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Appreciation lunches Bi Weekly Team Meetings Team Building Events Home and Work Life Balance Monthly Bonus Opportunities Great Culture
Responsibilities Client Assistance: Provide outstanding support to insurance clients by addressing inquiries and resolving issues in a timely manner. Policy Management: Assist in processing policy changes, renewals, and cancellations efficiently. Claims Support: Guide clients through the claims process, ensuring a seamless experience. Proactive Communication: Initiate contact with clients to provide relevant updates and information regarding their policies or claims.
Requirements Experience in client services or administrative roles
(Insurance experience preferred but not required - willing to train if you do not have insurance experience) Communication Skills: Excellent verbal and written communication skills Customer Focused: A proven ability to provide superior customer service and meet client needs Problem Solver: Strong analytical and problem-solving skills Team Player: Works well in a collaborative environment, supporting team efforts Proficiency with Technology: Comfortable using customer service software and other digital tools
Job Description
Welcome to the Country Financial Robin Ruhmann Agency, where we believe in personal touch and community involvement. Located in the heart of Lake Saint Louis, Missouri, our agency is committed to providing personalized and reliable insurance solutions. As an
Insurance Customer Service Representative,
you will be crucial in ensuring that our clients have a seamless and satisfying experience. This position is tailor-made for individuals who enjoy face-to-face interactions and value building relationships with clients. You will offer support and expertise, guiding clients through their insurance needs and ensuring they feel valued and understood. If you possess a passion for customer service and insurance, coupled with a positive demeanor, you will thrive in this role. Become a part of a team where your efforts directly contribute to the satisfaction and well-being of our clients. We invite you to join our agency and make a difference in the lives of our valued customers.
Base hourly starts at $18-$20 an hour based on experience .
Benefits
Hourly Base Salary + Bonus Opportunities Flexible Schedule Career Growth Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Appreciation lunches Bi Weekly Team Meetings Team Building Events Home and Work Life Balance Monthly Bonus Opportunities Great Culture
Responsibilities Client Assistance: Provide outstanding support to insurance clients by addressing inquiries and resolving issues in a timely manner. Policy Management: Assist in processing policy changes, renewals, and cancellations efficiently. Claims Support: Guide clients through the claims process, ensuring a seamless experience. Proactive Communication: Initiate contact with clients to provide relevant updates and information regarding their policies or claims.
Requirements Experience in client services or administrative roles
(Insurance experience preferred but not required - willing to train if you do not have insurance experience) Communication Skills: Excellent verbal and written communication skills Customer Focused: A proven ability to provide superior customer service and meet client needs Problem Solver: Strong analytical and problem-solving skills Team Player: Works well in a collaborative environment, supporting team efforts Proficiency with Technology: Comfortable using customer service software and other digital tools