MGN Foundation
Customer Service Representative - Entry Level
MGN Foundation, Richmond, Virginia, United States, 23214
We are seeking enthusiastic and people-focused individuals to join our mission-driven outreach and marketing team as
Customer Service Representatives . In this impactful, face-to-face role, you'll represent nonprofit partners at
live events, community activations, and grassroots campaigns -engaging the public to drive awareness, participation, and donor support.
About the Organization
We collaborate with leading
501(c)(3) nonprofits , advocacy groups, and mission-aligned brands to amplify their message, increase public support, and drive lasting community impact. Through
live events and in-person outreach , we build genuine human connections that move causes forward. Key Responsibilities
Customer Service Representatives are the front-line voice of the campaigns they support. Responsibilities include:
Representing nonprofit clients at
fundraisers ,
retail events , and
community outreach initiatives Interacting with the public in a
professional, authentic, and approachable
manner Communicating nonprofit missions, goals, and needs clearly and passionately Educating individuals on how they can get involved, donate, or support Supporting event setup, logistics, and daily campaign operations Maintaining accurate records of donor interactions and outcomes Collaborating with internal teams to refine outreach and engagement strategies Upholding values of
compassion, integrity, and professionalism
in all interactions •
Ideal Candidate Profile
Experience Requirements: No prior experience necessary -
paid training and mentorship provided Background in retail, customer service, hospitality, or outreach is a plus Candidate Qualities:
Strong
interpersonal and communication
skills Outgoing and approachable demeanor Passionate about
nonprofits, advocacy, and social change Comfortable in
fast-paced, public-facing
roles Team-oriented , reliable, and highly coachable Minimum age 18 and
legally authorized to work in the U.S. What We Offer Weekly compensation
+ performance-based bonuses and commission Paid training
in campaign messaging, nonprofit fundraising, and outreach Career advancement
into leadership, team management, and campaign strategy roles Travel opportunities
to attend events and support national campaigns A
collaborative team culture
focused on purpose, growth, and impact Valuable experience in
marketing, public engagement, nonprofit development , and customer service Why This Role Matters
Your work will directly support
life-changing causes -from environmental sustainability to humanitarian relief and civil rights. As the face of the campaigns you represent, you'll help bridge the gap between missions and the communities that care. Ready to Make a Difference?
Whether you're looking to
start your career , pivot to a more
meaningful profession , or join a team that prioritizes
impact over profit , this is your opportunity.
Customer Service Representatives . In this impactful, face-to-face role, you'll represent nonprofit partners at
live events, community activations, and grassroots campaigns -engaging the public to drive awareness, participation, and donor support.
About the Organization
We collaborate with leading
501(c)(3) nonprofits , advocacy groups, and mission-aligned brands to amplify their message, increase public support, and drive lasting community impact. Through
live events and in-person outreach , we build genuine human connections that move causes forward. Key Responsibilities
Customer Service Representatives are the front-line voice of the campaigns they support. Responsibilities include:
Representing nonprofit clients at
fundraisers ,
retail events , and
community outreach initiatives Interacting with the public in a
professional, authentic, and approachable
manner Communicating nonprofit missions, goals, and needs clearly and passionately Educating individuals on how they can get involved, donate, or support Supporting event setup, logistics, and daily campaign operations Maintaining accurate records of donor interactions and outcomes Collaborating with internal teams to refine outreach and engagement strategies Upholding values of
compassion, integrity, and professionalism
in all interactions •
Ideal Candidate Profile
Experience Requirements: No prior experience necessary -
paid training and mentorship provided Background in retail, customer service, hospitality, or outreach is a plus Candidate Qualities:
Strong
interpersonal and communication
skills Outgoing and approachable demeanor Passionate about
nonprofits, advocacy, and social change Comfortable in
fast-paced, public-facing
roles Team-oriented , reliable, and highly coachable Minimum age 18 and
legally authorized to work in the U.S. What We Offer Weekly compensation
+ performance-based bonuses and commission Paid training
in campaign messaging, nonprofit fundraising, and outreach Career advancement
into leadership, team management, and campaign strategy roles Travel opportunities
to attend events and support national campaigns A
collaborative team culture
focused on purpose, growth, and impact Valuable experience in
marketing, public engagement, nonprofit development , and customer service Why This Role Matters
Your work will directly support
life-changing causes -from environmental sustainability to humanitarian relief and civil rights. As the face of the campaigns you represent, you'll help bridge the gap between missions and the communities that care. Ready to Make a Difference?
Whether you're looking to
start your career , pivot to a more
meaningful profession , or join a team that prioritizes
impact over profit , this is your opportunity.