PeopleShare
Now Hiring: Inbound Customer Service/Call Center Reps (On-Site, Center City)
Bring your people skills and professionalism to a mission-driven team serving Philadelphia residents! We'll provide classroom training and a clear path to permanent hire. Inbound Customer Service/Call Center Rep Schedule: Training MonFri, 12:008:00 PM (on-site). Post-training: 37.5 hrs/week between 8:00 AM8:00 PM + monthly Sat. meeting. Pay Rate: $18.00/hr (contract) ? $20.00/hr upon conversion. Selling Points About Inbound Customer Service/Call Center Rep: Contract-to-hire with a pay increase at conversion Classroom training with supportive leaders Consistent schedule and strong growth potential Inbound Customer Service/Call Center Rep Job Description: Handle 50100 inbound calls/day on parking tickets, boot/tow inquiries, and hearings Document in CRM; process correspondence/refunds; schedule hearings; complete admin tasks De-escalate professionally and follow standard procedures Inbound Customer Service/Call Center Rep Job Requirements: HS diploma/GED; 6+ months high-volume call center (or similar phone support) Computer savvy (multi-system/CRM navigation, accurate data entry)
Bring your people skills and professionalism to a mission-driven team serving Philadelphia residents! We'll provide classroom training and a clear path to permanent hire. Inbound Customer Service/Call Center Rep Schedule: Training MonFri, 12:008:00 PM (on-site). Post-training: 37.5 hrs/week between 8:00 AM8:00 PM + monthly Sat. meeting. Pay Rate: $18.00/hr (contract) ? $20.00/hr upon conversion. Selling Points About Inbound Customer Service/Call Center Rep: Contract-to-hire with a pay increase at conversion Classroom training with supportive leaders Consistent schedule and strong growth potential Inbound Customer Service/Call Center Rep Job Description: Handle 50100 inbound calls/day on parking tickets, boot/tow inquiries, and hearings Document in CRM; process correspondence/refunds; schedule hearings; complete admin tasks De-escalate professionally and follow standard procedures Inbound Customer Service/Call Center Rep Job Requirements: HS diploma/GED; 6+ months high-volume call center (or similar phone support) Computer savvy (multi-system/CRM navigation, accurate data entry)