PeopleShare by PROMAN
Now Hiring: Inbound Customer Service/Call Center Reps (On-Site, Center City)
Bring your people skills and professionalism to a mission-driven team serving Philadelphia residents! We'll provide classroom training and a clear path to permanent hire.
Job Details:
Inbound Customer Service/Call Center Rep
Schedule: Training Mon-Fri, 12:00-8:00 PM (on-site).
Post-training: 37.5 hrs/week between 8:00 AM-8:00 PM + monthly Sat. meeting.
Pay Rate: $18.00/hr (contract) $20.00/hr upon conversion.
Selling Points about Inbound Customer Service/Call Center Rep:
Contract-to-hire with a pay increase at conversion Classroom training with supportive leaders Consistent schedule and strong growth potential Inbound Customer Service/Call Center Rep Job Description:
Handle 50-100 inbound calls/day on parking tickets, boot/tow inquiries, and hearings Document in CRM; process correspondence/refunds; schedule hearings; complete admin tasks De-escalate professionally and follow standard procedures Inbound Customer Service/Call Center Rep Job Requirements:
HS diploma/GED; 6+ months high-volume call center (or similar phone support) Computer savvy (multi-system/CRM navigation, accurate data entry)
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Bring your people skills and professionalism to a mission-driven team serving Philadelphia residents! We'll provide classroom training and a clear path to permanent hire.
Job Details:
Inbound Customer Service/Call Center Rep
Schedule: Training Mon-Fri, 12:00-8:00 PM (on-site).
Post-training: 37.5 hrs/week between 8:00 AM-8:00 PM + monthly Sat. meeting.
Pay Rate: $18.00/hr (contract) $20.00/hr upon conversion.
Selling Points about Inbound Customer Service/Call Center Rep:
Contract-to-hire with a pay increase at conversion Classroom training with supportive leaders Consistent schedule and strong growth potential Inbound Customer Service/Call Center Rep Job Description:
Handle 50-100 inbound calls/day on parking tickets, boot/tow inquiries, and hearings Document in CRM; process correspondence/refunds; schedule hearings; complete admin tasks De-escalate professionally and follow standard procedures Inbound Customer Service/Call Center Rep Job Requirements:
HS diploma/GED; 6+ months high-volume call center (or similar phone support) Computer savvy (multi-system/CRM navigation, accurate data entry)
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.