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HVAC Dispatcher

ZipRecruiter, Aledo, Texas, United States, 76008

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Job DescriptionJob Description

Receive incoming calls in professional and courteous manner

Scheduling appointments efficiently

Assigning daily work/calls to other team members

Complete work orders, return customer calls, and respond to customer complaints

Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.

Perform other duties as needed which may include cross-training in related positions

You must be reliable and have a flexible schedule

Maintain accurate records of all dispatched jobs and customer interactions

Identify and resolve potential scheduling conflicts

Train and mentor new dispatchers, fostering a positive and supportive team environment

Lead by example, demonstrating strong work ethic, problem-solving skills, and a commitment to customer satisfaction

Partner with our technicians and other support staff to ensure their success through a servant-minded dispatch approach

Company DescriptionAre you a multitasking pro with a passion for helping people stay comfortable? At Elite Air of Texas, we're on the lookout for a talented HVAC Dispatcher - Scheduler to join our dynamic team time.. As a Dispatcher, you are a key member of the team and represent Elite Air of Texas on support calls. You are responsible for scheduling service requests, dispatching technicians and handling customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.

You are to be self-motivated, energetic, empathetic and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.Company DescriptionAre you a multitasking pro with a passion for helping people stay comfortable? At Elite Air of Texas, we're on the lookout for a talented HVAC Dispatcher - Scheduler to join our dynamic team time.. As a Dispatcher, you are a key member of the team and represent Elite Air of Texas on support calls. You are responsible for scheduling service requests, dispatching technicians and handling customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.\r\n\r\nYou are to be self-motivated, energetic, empathetic and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.