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Job DescriptionJob Description
Receive incoming calls in professional and courteous manner
Scheduling appointments efficiently
Assigning daily work/calls to other team members
Complete work orders, return customer calls, and respond to customer complaints
Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
Perform other duties as needed which may include cross-training in related positions
You must be reliable and have a flexible schedule
Maintain accurate records of all dispatched jobs and customer interactions
Identify and resolve potential scheduling conflicts
Train and mentor new dispatchers, fostering a positive and supportive team environment
Lead by example, demonstrating strong work ethic, problem-solving skills, and a commitment to customer satisfaction
Partner with our technicians and other support staff to ensure their success through a servant-minded dispatch approach
Company DescriptionAre you a multitasking pro with a passion for helping people stay comfortable? At Elite Air of Texas, we're on the lookout for a talented HVAC Dispatcher - Scheduler to join our dynamic team time.. As a Dispatcher, you are a key member of the team and represent Elite Air of Texas on support calls. You are responsible for scheduling service requests, dispatching technicians and handling customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
You are to be self-motivated, energetic, empathetic and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.Company DescriptionAre you a multitasking pro with a passion for helping people stay comfortable? At Elite Air of Texas, we're on the lookout for a talented HVAC Dispatcher - Scheduler to join our dynamic team time.. As a Dispatcher, you are a key member of the team and represent Elite Air of Texas on support calls. You are responsible for scheduling service requests, dispatching technicians and handling customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.\r\n\r\nYou are to be self-motivated, energetic, empathetic and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Receive incoming calls in professional and courteous manner
Scheduling appointments efficiently
Assigning daily work/calls to other team members
Complete work orders, return customer calls, and respond to customer complaints
Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
Perform other duties as needed which may include cross-training in related positions
You must be reliable and have a flexible schedule
Maintain accurate records of all dispatched jobs and customer interactions
Identify and resolve potential scheduling conflicts
Train and mentor new dispatchers, fostering a positive and supportive team environment
Lead by example, demonstrating strong work ethic, problem-solving skills, and a commitment to customer satisfaction
Partner with our technicians and other support staff to ensure their success through a servant-minded dispatch approach
Company DescriptionAre you a multitasking pro with a passion for helping people stay comfortable? At Elite Air of Texas, we're on the lookout for a talented HVAC Dispatcher - Scheduler to join our dynamic team time.. As a Dispatcher, you are a key member of the team and represent Elite Air of Texas on support calls. You are responsible for scheduling service requests, dispatching technicians and handling customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
You are to be self-motivated, energetic, empathetic and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.Company DescriptionAre you a multitasking pro with a passion for helping people stay comfortable? At Elite Air of Texas, we're on the lookout for a talented HVAC Dispatcher - Scheduler to join our dynamic team time.. As a Dispatcher, you are a key member of the team and represent Elite Air of Texas on support calls. You are responsible for scheduling service requests, dispatching technicians and handling customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.\r\n\r\nYou are to be self-motivated, energetic, empathetic and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.