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LHH Recruitment Solutions

Customer Service Representative-Orlando

LHH Recruitment Solutions, Orlando, Florida, us, 32885

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LHH Recruitment Solutions has a

Customer

Service Representative

position open with our client in Orlando.

This is an onsite, contract to hire position.

Responsibilities

Perform new patient enrollment process

Manage patient inquiries providing information and assistance and routing calls as appropriate (high volume calls)

Perform data entry of patient information and status of calls

Coordinate with medical staff to ensure patient's needs are met

Education/Experience

High school diploma plus two years of customer service/call center experience required (prior specialty pharmacy or healthcare experience highly preferred)

Knowledge/Skills

Proficiency in MS Office

Strong attention to detail & excellent at multi-tasking

Effective customer service, communication, and organizational skills

Accustomed to working in a fast-paced, high-pressure environment

Familiarity with medical terminology and insurance is a plus

Work Hours/Pay Rate

Monday-Friday - 40 hours per week (10 AM -7 PM or 11 AM - 8 PM)

$20/hr.

If you meet all of the qualifications above for the Customer Service Representative position, apply today!

Not exactly what you were looking for? Please visit the LHH Recruitment Solutions website to browse other available jobs (www.lhh.com).

Pay Details:

$20.00 per hour

Search managed by:

Cynthia Zipay

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.