Robert Half
Job Description
Job Description
We are looking for an organized and friendly Receptionist to join our team on a Contract basis in Douglaston, New York. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and efficient handling of inquiries. This position involves managing a multi-line phone system and providing excellent customer service in a meticulous environment.
Responsibilities:
• Serve as the initial contact for visitors and callers, maintaining a welcoming and meticulous demeanor.
• Operate and manage a multi-line phone system to handle inbound calls efficiently.
• Direct calls to the appropriate departments and assist with inquiries as needed.
• Maintain the reception area by keeping it tidy and organized.
• Provide accurate information to callers and visitors regarding company services or procedures.
• Handle general administrative tasks such as scheduling, data entry, and filing.
• Monitor and respond to emails or messages promptly.
• Support other team members with clerical duties as required.
• Ensure all interactions reflect the company’s values and commitment to excellent service.• Previous experience in receptionist duties or customer service roles.
• Proficiency in operating multi-line phone systems or switchboards.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks in a fast-paced environment.
• Detail-oriented with excellent organizational abilities.
• Courteous and respectful demeanor.
• Basic computer skills, including familiarity with email and scheduling tools.
Responsibilities:
• Serve as the initial contact for visitors and callers, maintaining a welcoming and meticulous demeanor.
• Operate and manage a multi-line phone system to handle inbound calls efficiently.
• Direct calls to the appropriate departments and assist with inquiries as needed.
• Maintain the reception area by keeping it tidy and organized.
• Provide accurate information to callers and visitors regarding company services or procedures.
• Handle general administrative tasks such as scheduling, data entry, and filing.
• Monitor and respond to emails or messages promptly.
• Support other team members with clerical duties as required.
• Ensure all interactions reflect the company’s values and commitment to excellent service.• Previous experience in receptionist duties or customer service roles.
• Proficiency in operating multi-line phone systems or switchboards.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks in a fast-paced environment.
• Detail-oriented with excellent organizational abilities.
• Courteous and respectful demeanor.
• Basic computer skills, including familiarity with email and scheduling tools.