Hustle Notice Biz
Customer Support Assistant
We are seeking a dedicated and enthusiastic Customer Support Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, providing support and assistance in a fast-paced environment. Your primary responsibility will be to address customer inquiries, resolve issues, and ensure a positive experience for all clients. Key Responsibilities
- Handle customer inquiries and complaints in a professional manner. - Provide accurate information about products and services. - Assist customers with order processing and problem resolution. - Utilize support software to track and manage customer interactions. - Collaborate with team members to improve customer service processes. - Follow up with customers to ensure their issues are resolved satisfactorily. Skills, Knowledge and Expertise
- High school diploma or equivalent; a degree is a plus. - Proven experience in customer service or related field. - Excellent verbal and written communication skills. - Strong problem-solving abilities and attention to detail. - Ability to handle stressful situations with a calm and positive attitude. - Proficiency in Microsoft Office Suite and familiar with CRM software. Benefits
- Competitive salary: $17.50 - $26.00 hourly (based on experience). - Comprehensive health, dental, and vision insurance. - Paid time off, including vacation, sick leave, and holidays. - 401(k) retirement plan with company matching. - Professional development and growth opportunities. About Singnala
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
We are seeking a dedicated and enthusiastic Customer Support Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, providing support and assistance in a fast-paced environment. Your primary responsibility will be to address customer inquiries, resolve issues, and ensure a positive experience for all clients. Key Responsibilities
- Handle customer inquiries and complaints in a professional manner. - Provide accurate information about products and services. - Assist customers with order processing and problem resolution. - Utilize support software to track and manage customer interactions. - Collaborate with team members to improve customer service processes. - Follow up with customers to ensure their issues are resolved satisfactorily. Skills, Knowledge and Expertise
- High school diploma or equivalent; a degree is a plus. - Proven experience in customer service or related field. - Excellent verbal and written communication skills. - Strong problem-solving abilities and attention to detail. - Ability to handle stressful situations with a calm and positive attitude. - Proficiency in Microsoft Office Suite and familiar with CRM software. Benefits
- Competitive salary: $17.50 - $26.00 hourly (based on experience). - Comprehensive health, dental, and vision insurance. - Paid time off, including vacation, sick leave, and holidays. - 401(k) retirement plan with company matching. - Professional development and growth opportunities. About Singnala
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.