Hustle Notice Biz
Customer Service Assistant
Department:
Iris Comm Lab
Employment Type:
Full Time
Location:
Los Angeles, CA
Compensation:
$900 - $1,200 / week
Description
Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer service excellence drives us to continually improve and adapt, ensuring our clients receive the best possible support.
We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with exceptional support and assistance. Your primary responsibilities will include addressing customer inquiries, resolving issues, and ensuring a positive experience for our clients.
Job: On site Location: Los Angeles, CA Pay Range: $900- $1200 per week
Key Responsibilities Act as the first point of contact for customer inquiries via phone, email, and chat Provide timely and accurate information to customers regarding products and services Resolve customer complaints and issues through effective problem-solving techniques Handle order processing and product returns efficiently Maintain customer records and documentation in our database Collaborate with other departments to ensure customer satisfaction Skills, Knowledge and Expertise
High school diploma or equivalent; additional education in customer service or related field is a plus Proven experience in a customer service role is preferred Excellent verbal and written communication skills Strong interpersonal skills with a friendly and approachable demeanor Ability to handle stressful situations and manage customer expectations Proficiency in using CRM software and Microsoft Office Suite Strong attention to detail and organizational skills Benefits
Health Insurance:
Comprehensive medical, dental, and vision coverage. Retirement Plan:
401(k) with company matching. Paid Time Off (PTO):
Generous vacation, sick leave, and holiday pay. Professional Development:
Opportunities for training, workshops, and career advancement. Employee Assistance Program (EAP):
Access to mental health and wellness resources.
Department:
Iris Comm Lab
Employment Type:
Full Time
Location:
Los Angeles, CA
Compensation:
$900 - $1,200 / week
Description
Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer service excellence drives us to continually improve and adapt, ensuring our clients receive the best possible support.
We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with exceptional support and assistance. Your primary responsibilities will include addressing customer inquiries, resolving issues, and ensuring a positive experience for our clients.
Job: On site Location: Los Angeles, CA Pay Range: $900- $1200 per week
Key Responsibilities Act as the first point of contact for customer inquiries via phone, email, and chat Provide timely and accurate information to customers regarding products and services Resolve customer complaints and issues through effective problem-solving techniques Handle order processing and product returns efficiently Maintain customer records and documentation in our database Collaborate with other departments to ensure customer satisfaction Skills, Knowledge and Expertise
High school diploma or equivalent; additional education in customer service or related field is a plus Proven experience in a customer service role is preferred Excellent verbal and written communication skills Strong interpersonal skills with a friendly and approachable demeanor Ability to handle stressful situations and manage customer expectations Proficiency in using CRM software and Microsoft Office Suite Strong attention to detail and organizational skills Benefits
Health Insurance:
Comprehensive medical, dental, and vision coverage. Retirement Plan:
401(k) with company matching. Paid Time Off (PTO):
Generous vacation, sick leave, and holiday pay. Professional Development:
Opportunities for training, workshops, and career advancement. Employee Assistance Program (EAP):
Access to mental health and wellness resources.