Receptionist Job at Covenant Living of Colorado in Westminster

Overview

Join to apply for the Receptionist role at Covenant Living of Colorado. This position greets residents, staff, and visitors in person or on the telephone, in a manner that promotes Covenant Living in a positive, professional way.

Responsibilities

• Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner. Transfer calls appropriately. Take messages when the individual requested (resident or staff) is not available.
• Monitor emergency system, direct staff to emergent situations, call emergency personnel as appropriate, and complete resident checks as appropriate to specific desk.
• Provide information to visitors and direct them to the appropriate individual who can assist, ensuring visitors/contractors sign in and wear badges according to policy and procedure.
• Keep the reception desk and lobby clean and organized after each shift.
• Facilitate transportation requests to appropriate staff, coordinate and communicate the timing of transportation to residents and staff. Place courtesy calls to residents to remind them of transportation trips.
• Assist residents in signing up for programs and activities and collect payment.
• Be knowledgeable about all office equipment and demonstrate how to use it to other staff; monitor equipment, report supply needs and issues to the Office Manager.
• Sell postage stamps to residents and staff, receive packages and mail, sort mail and log packages, inform residents/staff of packages to pick up.
• Facilitate maintenance requests, input requests into the system, and communicate urgent or emergent situations to appropriate staff.
• Complete monthly charge sheets in accordance with procedure.
• Support other departments in clerical duties as assigned by the Office Manager.
• Support the reception team in clerical duties and maintenance of the reception area.

The Ideal Candidate Will Have

• High school education or equivalent.
• Two years of customer service or clerical experience.
• Highly organized, detail oriented with excellent interpersonal and communication skills both verbal and written in English.
• Pleasant personality and telephone voice.
• Ability to remain calm in an emergency situation.
• Complete confidentiality when circulating general information.
• Knowledge of computers including Microsoft Office Suite.
• Interest in and desire to work with older adults.

Compensation

$18.07 - $21.71 per hour

Benefits

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities
• Life, AD&D; Tuition assistance and scholarships; Employee assistance program; Legal services, home/auto insurance, discount purchasing program; Pet Insurance

Equal Opportunity

Covenant Living and CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.

Job details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Hospitals and Health Care