LHH Recruitment Solutions
Employee Support Representative - Open Enrollment
LHH Recruitment Solutions, Tacoma, Washington, us, 98417
Job Title:
Contract Call Center / Employee Support Representative - Open Enrollment Location:
Tacoma, WA Employment Type:
Contract
We're hiring contract Call Center / Employee Support Representatives to assist our HR team during the open enrollment season. This role is ideal for individuals with strong communication skills and a passion for helping employees navigate their benefits options. Key Responsibilities: Respond to employee inquiries via phone and email regarding benefits, enrollment, and eligibility
Guide employees through the open enrollment process and troubleshoot common issues
Escalate complex questions to HR Benefits Specialists as needed
Document interactions and maintain accurate records in internal systems
Provide excellent customer service in a fast-paced environment
Qualifications:
2 years of experience in a call center, HR support, or customer service role
Familiarity with employee benefits and open enrollment processes preferred
Strong verbal and written communication skills
Ability to manage multiple inquiries and prioritize tasks
Comfortable working onsite in Tacoma
Pay Details:
$22.00 to $25.00 per hour
Search managed by:
Gerald Morales
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Contract Call Center / Employee Support Representative - Open Enrollment Location:
Tacoma, WA Employment Type:
Contract
We're hiring contract Call Center / Employee Support Representatives to assist our HR team during the open enrollment season. This role is ideal for individuals with strong communication skills and a passion for helping employees navigate their benefits options. Key Responsibilities: Respond to employee inquiries via phone and email regarding benefits, enrollment, and eligibility
Guide employees through the open enrollment process and troubleshoot common issues
Escalate complex questions to HR Benefits Specialists as needed
Document interactions and maintain accurate records in internal systems
Provide excellent customer service in a fast-paced environment
Qualifications:
2 years of experience in a call center, HR support, or customer service role
Familiarity with employee benefits and open enrollment processes preferred
Strong verbal and written communication skills
Ability to manage multiple inquiries and prioritize tasks
Comfortable working onsite in Tacoma
Pay Details:
$22.00 to $25.00 per hour
Search managed by:
Gerald Morales
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.