Government Jobs
Office Assistant I - CWS - EASTERN HUMBOLDT
Government Jobs, Arcata, California, United States, 95521
Office Assistant I - CWS - Eastern Humboldt
Under general supervision, performs a variety of general or specialized clerical duties related to filing, reception, form processing, record maintenance, mail, typing or data entry; obtains and compares information related to department records, programs and services; may perform initial applicant/customer screening; performs related work as required. Office Assistant I is the entry level class in the Office Assistant series. Initially under close supervision, incumbents learn office and County procedures and are given detailed instructions in the performance of routine clerical duties related to filing, reception, form processing, record maintenance, mail, and typing or data entry, and performs tasks that are more structured and repetitive than those assigned to higher level Office Assistant II. As experience is gained and skills and knowledge are developed, there becomes a greater independence of action within established guidelines. This class is alternately staffed with Office Assistant II and incumbents may advance to the higher level after gaining experience and demonstrating proficiency which meet the qualifications of the higher level class. Examples of duties include acting as receptionist and receiving and screening visitors and customers; addressing complaints and explaining regulations to customers or the public; responding to inquiries regarding departmental functions, services, policies, and procedures; preparing items for mailing and sorting and distributing incoming mail according to established guidelines and procedures; scheduling customer appointments and maintaining schedules for technical or professional staff; composing and typing correspondence, reports, memos, and other documents; reviewing and processing forms and documents in accordance with established guidelines; monitoring and updating manual or electronic files; operating a variety of standard office equipment; compiling information to respond to questions or address issues; reviewing submitted forms or applications to verify accuracy and completeness; operating automated systems, or other department specific computer systems; maintaining accurate department and customer records; and performing related duties as assigned. Knowledge of general office functions, procedures, equipment, and filing systems; general goals and purposes of department programs, services, and operations; English grammar, spelling, and punctuation; word processing, spreadsheet, database, email, and calendaring automated systems. Skill in explaining policies, procedures, and regulations governing program operations; analyzing situations involving rules and regulations and demonstrating good judgment when making decisions; quickly and accurately entering and retrieving data using an automated system; communicating effectively both orally and in writing; interacting with individuals from various educations, socioeconomic, and ethnic backgrounds; working cooperatively as part of a team; identifying and correcting inaccurate or inconsistent information; listening attentively and understanding oral information provided; and prioritizing, planning, and organizing one's own work. Other requirements may include possession of a valid California driver's license for the class of vehicle required to carry out job-related duties; ability to type at a net corrected speed of 45 words per minute; and ability to work evenings, weekends, or other off-shift work. Desirable education and experience include six months of office support work or other training and experience related to filing, reception, processing mail, typing, data entry, answering telephones, assisting the public, or other clerical duties which demonstrate possession of the basic knowledge and skills outlined above for Office Assistant I, and one year of general clerical or office assistance experience at a level equivalent to the County's class of Office Assistant I for Office Assistant II.
Under general supervision, performs a variety of general or specialized clerical duties related to filing, reception, form processing, record maintenance, mail, typing or data entry; obtains and compares information related to department records, programs and services; may perform initial applicant/customer screening; performs related work as required. Office Assistant I is the entry level class in the Office Assistant series. Initially under close supervision, incumbents learn office and County procedures and are given detailed instructions in the performance of routine clerical duties related to filing, reception, form processing, record maintenance, mail, and typing or data entry, and performs tasks that are more structured and repetitive than those assigned to higher level Office Assistant II. As experience is gained and skills and knowledge are developed, there becomes a greater independence of action within established guidelines. This class is alternately staffed with Office Assistant II and incumbents may advance to the higher level after gaining experience and demonstrating proficiency which meet the qualifications of the higher level class. Examples of duties include acting as receptionist and receiving and screening visitors and customers; addressing complaints and explaining regulations to customers or the public; responding to inquiries regarding departmental functions, services, policies, and procedures; preparing items for mailing and sorting and distributing incoming mail according to established guidelines and procedures; scheduling customer appointments and maintaining schedules for technical or professional staff; composing and typing correspondence, reports, memos, and other documents; reviewing and processing forms and documents in accordance with established guidelines; monitoring and updating manual or electronic files; operating a variety of standard office equipment; compiling information to respond to questions or address issues; reviewing submitted forms or applications to verify accuracy and completeness; operating automated systems, or other department specific computer systems; maintaining accurate department and customer records; and performing related duties as assigned. Knowledge of general office functions, procedures, equipment, and filing systems; general goals and purposes of department programs, services, and operations; English grammar, spelling, and punctuation; word processing, spreadsheet, database, email, and calendaring automated systems. Skill in explaining policies, procedures, and regulations governing program operations; analyzing situations involving rules and regulations and demonstrating good judgment when making decisions; quickly and accurately entering and retrieving data using an automated system; communicating effectively both orally and in writing; interacting with individuals from various educations, socioeconomic, and ethnic backgrounds; working cooperatively as part of a team; identifying and correcting inaccurate or inconsistent information; listening attentively and understanding oral information provided; and prioritizing, planning, and organizing one's own work. Other requirements may include possession of a valid California driver's license for the class of vehicle required to carry out job-related duties; ability to type at a net corrected speed of 45 words per minute; and ability to work evenings, weekends, or other off-shift work. Desirable education and experience include six months of office support work or other training and experience related to filing, reception, processing mail, typing, data entry, answering telephones, assisting the public, or other clerical duties which demonstrate possession of the basic knowledge and skills outlined above for Office Assistant I, and one year of general clerical or office assistance experience at a level equivalent to the County's class of Office Assistant I for Office Assistant II.