Next Step Systems – Recruiters for Information Technology Jobs Top IT Recruiting Firm
Tier 2 / Tier 3 IT Support Specialist Job at Next Step Systems – Recruiters for
Next Step Systems – Recruiters for Information Technology Jobs Top IT Recruiting Firm, Washington, DC, United States, 20022
Overview
Tier 2 / Tier 3 IT Support Specialist, Washington, DC
We currently have a great opportunity for a Tier 2 / Tier 3 IT Support Specialist. This position is primarily on-site but may allow for hybrid or remote flexibility if the candidate meets all background and compliance requirements.
Responsibilities
- Provide escalated IT support.
- Troubleshoot Windows 10 / 11, Microsoft 365 applications, VPNs, printers, and peripherals.
- Support VIP users.
- Document and escalate issues as needed.
Qualifications
- 2 to 4 years of experience as an IT Support Specialist.
- Experience with Microsoft 365.
- Experience with VPN troubleshooting.
- Experience with ServiceNow or similar ITSM.
- A+ / Network+ certification.
Benefits include medical insurance, retirement plan, PTO, etc.
How to apply: Please contact our IT recruiting agencies for assistance. Phone 630-428-0600 ext. 11 or email jobs@nextstepsystems.com.