Sutter Health
We are so glad you are interested in joining Sutter Health!
Organization:
SPMF-Sutter Pacific Medical Foundation - South Position Overview:
Supports, organizes, and coordinates the overall operation of Patient Services, including staffing and work assignments of patient services representatives, assistants, and interns. Supports updates to policies, procedures, and protocols to streamline workflow, improve efficiency, and strengthen quality assurance. Ensures the timely delivery of services to patients and oversees the efficient operation of the department. Serves as the liaison between Patient Services and staff, physicians, patients, families, and other employees. Ensures services are provided in a manner consistent with best practices, accreditation standards, and regulations. Adheres to all organizational, local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety while delivering patient care. This role is intended for employees employed by an outpatient facility. Job Description : Patient Services:
Assesses and monitors the patient services workload, assigns duties, adjusts assignments, and provides support to staff. Identifies recurring registration errors and potential solutions. Acts as a liaison between patient services and other departments to resolve account issues. Oversees or performs patient services or check-ins as needed. Ensures completion of routine and priority tasks within established time frames. Mentors and fosters a constructive teaching environment for students and new staff. Clerical:
Performs general clerical tasks such as answering phones, updating appointments, and managing electronic health records (EHR). Prepares and completes accurate documentation related to patient care and procedures. Safety:
Participates in quality improvement processes, including updating procedures and interdisciplinary projects. Maintains a clean, organized, and safe working environment. Compliance:
Maintains confidentiality of all patient protected health information (PHI). Documents patient information and services in accordance with regulations. Education & Experience:
HS Diploma or equivalent education/experience. Four years of recent relevant experience. Skills and Knowledge:
Knowledge of insurance policies, patient billing, and data interpretation. Excellent communication skills for diverse audiences. Time management, organizational skills, and proficiency in Microsoft Office. Ability to work independently and as part of a team, prioritize tasks, and resolve complex issues. Ensure patient PHI privacy and build collaborative relationships. Additional Details: Job Shift: Days Schedule: Full Time Hours: 8 per day, Monday - Friday, as needed on weekends Benefits: Yes Union: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer. Pay range: $32.47 to $40.59/hour. The salary may vary based on location, experience, and other factors. Compensation includes a comprehensive benefits package. About the company
Sutter Health is a not-for-profit integrated health system headquartered in Sacramento, California.
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SPMF-Sutter Pacific Medical Foundation - South Position Overview:
Supports, organizes, and coordinates the overall operation of Patient Services, including staffing and work assignments of patient services representatives, assistants, and interns. Supports updates to policies, procedures, and protocols to streamline workflow, improve efficiency, and strengthen quality assurance. Ensures the timely delivery of services to patients and oversees the efficient operation of the department. Serves as the liaison between Patient Services and staff, physicians, patients, families, and other employees. Ensures services are provided in a manner consistent with best practices, accreditation standards, and regulations. Adheres to all organizational, local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety while delivering patient care. This role is intended for employees employed by an outpatient facility. Job Description : Patient Services:
Assesses and monitors the patient services workload, assigns duties, adjusts assignments, and provides support to staff. Identifies recurring registration errors and potential solutions. Acts as a liaison between patient services and other departments to resolve account issues. Oversees or performs patient services or check-ins as needed. Ensures completion of routine and priority tasks within established time frames. Mentors and fosters a constructive teaching environment for students and new staff. Clerical:
Performs general clerical tasks such as answering phones, updating appointments, and managing electronic health records (EHR). Prepares and completes accurate documentation related to patient care and procedures. Safety:
Participates in quality improvement processes, including updating procedures and interdisciplinary projects. Maintains a clean, organized, and safe working environment. Compliance:
Maintains confidentiality of all patient protected health information (PHI). Documents patient information and services in accordance with regulations. Education & Experience:
HS Diploma or equivalent education/experience. Four years of recent relevant experience. Skills and Knowledge:
Knowledge of insurance policies, patient billing, and data interpretation. Excellent communication skills for diverse audiences. Time management, organizational skills, and proficiency in Microsoft Office. Ability to work independently and as part of a team, prioritize tasks, and resolve complex issues. Ensure patient PHI privacy and build collaborative relationships. Additional Details: Job Shift: Days Schedule: Full Time Hours: 8 per day, Monday - Friday, as needed on weekends Benefits: Yes Union: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer. Pay range: $32.47 to $40.59/hour. The salary may vary based on location, experience, and other factors. Compensation includes a comprehensive benefits package. About the company
Sutter Health is a not-for-profit integrated health system headquartered in Sacramento, California.
#J-18808-Ljbffr