Verizon Communications is hiring: Retail Sales Associate in Fayetteville

Job ID: R-1085379

Apply prior to the end date: November 30th, 2025

What you’ll be doing

• As a full-time Verizon Retail Sales Associate, grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores.
• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using effective communication to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

We’re hiring immediately! This isn’t a typical entry-level retail position. Whether you’re just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon, including health and well-being benefits and education/career investments.

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both
• $2,500 stock grant per year, part of Verizon's Stock Together award program
• Sales recognition programs with rewards such as travel, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• 8 weeks of paid parental leave for eligible new parents (for new moms, with short-term disability, up to 16 weeks)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off on Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more

This position is a great way to jumpstart your career. One in five Verizon Retail employees received lateral or promotional moves in 2024. You’ll hear from our Verizon Retail team members about what it’s like to be part of a team that invests in you, with award-winning training programs and a culture of learning and benefits to elevate your career.

What we’re looking for

You’ll need to have:

• High school diploma or GED
• One or more years of relevant experience required, demonstrated through work experience and/or military experience
• Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance)
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods

Even better if you have one or more of the following:

• Experience working in a commission-based environment
• Demonstrated sales experience communicating with customers to find solutions
• Customer service experience

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

After you apply

You may be required to take an assessment. It takes about 19 minutes to complete. If you’re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.

Where you’ll be working

In this worksite-based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career and in areas of your life outside of Verizon. They include health and wellness options, a matched 401(k) plan, stock incentive programs, paid time off, parental leave, tuition assistance, and other incentives. Depending on the role, compensation may include premium pay where applicable. Newly hired employees receive up to 15 days of vacation per year, growing with service. For part-timers, benefits vary by individual circumstances.

This is a commission-based position with the potential to earn more.

Location: Concord, North Carolina, and four additional locations

Grow your network while providing guidance to help our customers grow their businesses.

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