Maricopa County, Arizona
Estrella Mountain Regional Park Temporary Position
Do you love being surrounded by beautiful scenery and fresh air? Come work with a diverse group of individuals and assist adventure-seeking customers in exploring Maricopa County's Parks. In this role, you'll knowledgeably explain the various attractions the park holds and feel good knowing you enhanced the client experience! This part-time temporary position will often provide coverage on Friday, Saturday, and Sunday for our Estrella Mountain Regional Park. Welcome to the Maricopa County Parks and Recreation Department! From hiking on a barrier-free trail to horseback riding along a creek to testing your mountain biking skills and abilities on a competitive track, Maricopa County parks offer visitors the best of the Sonoran Desert. At approximately 120,042 acres of parkland and 872-miles of trails, Maricopa County is home to one of the largest regional park systems in the nation. Currently, there are twelve parks in Maricopa County's regional park system. Each is unique and offers its visitors a wide variety of recreational opportunities. The Maricopa County Parks and Recreation Department oversees the Maricopa Trail, a 315-mile trail system that encircles the valley and links all regional parks together. The department is staffed by a team of passionate employees, park hosts, and volunteers dedicated to providing park visitors with the best customer experience possible. Join us today! Proud to offer: Work with a greater purpose Exceptional work-life balance Opportunities for growth and development within Maricopa County We require: Six months of customer service/public contact experience High school diploma or GED A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis Other requirements: May require regular vehicle travel between offsite locations, including other Maricopa County Parks or within the same park of distances greater than 1 mile Will require working various shifts and locations to include: early mornings, nights, weekends, holidays. Some of the locations are within a remote area of the park. Walk to collect revenue in an outdoor climate with the possibility of temperatures over 100 degrees Must possess or have the ability to obtain a valid Arizona driver's license by the time of hire We also value: Cash handling experience using a computerized point-of-sale system Customer service experience in a high-volume, fast-paced environment with the ability to multitask Proficiency in Microsoft Office Excel, Word, and Outlook Job contributions: Welcome and assist park visitors by answering questions, offering guidance, and delivering information about park amenities, recreational opportunities, trails, and natural features. Accurately collect day-use, camping, and other applicable fees using cash registers or point-of-sale systems. Sell daily, seasonal, and annual passes, ensuring proper documentation and record-keeping. Monitor two-way radios and telephone systems for routine and emergency communications. Promptly report and document any emergency situations to appropriate staff or law enforcement personnel. Conduct routine patrols of park facilities, including campgrounds and day-use areas, to ensure visitor compliance with park rules and regulations. Provide education and issue warnings when necessary. Explain park rules, natural resources, cultural history, and environmental policies to visitors to promote awareness, safety, and conservation. Balance cash drawer at the beginning and end of shifts. Perform daily reconciliation of receipts, process credit/debit transactions, and prepare deposits in accordance with park financial procedures. Assist with the cleanliness, organization, and light maintenance of park offices, kiosks, and visitor service areas to ensure a welcoming and safe environment. Working conditions: Position is typically office or administrative work with exposure to extreme temperatures, wetness, humidity, respiratory hazards, wildlife, moving mechanical parts, vibrations, fumes, odors, dusts, poor ventilation, chemicals, oils, inadequate lighting, workspace restrictions, and intense noises. Ability to exert 20-25 pounds occasionally, 10-25 pounds frequently, or up to 10 pounds constantly and walk/stand to a significant degree. Selection procedure: Only the most qualified candidates will be considered. Consideration will only be given to candidates who submit online applications. Candidates will be contacted primarily through email and their Workday online application profile. Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive. Maricopa County is an equal opportunity employer.
Do you love being surrounded by beautiful scenery and fresh air? Come work with a diverse group of individuals and assist adventure-seeking customers in exploring Maricopa County's Parks. In this role, you'll knowledgeably explain the various attractions the park holds and feel good knowing you enhanced the client experience! This part-time temporary position will often provide coverage on Friday, Saturday, and Sunday for our Estrella Mountain Regional Park. Welcome to the Maricopa County Parks and Recreation Department! From hiking on a barrier-free trail to horseback riding along a creek to testing your mountain biking skills and abilities on a competitive track, Maricopa County parks offer visitors the best of the Sonoran Desert. At approximately 120,042 acres of parkland and 872-miles of trails, Maricopa County is home to one of the largest regional park systems in the nation. Currently, there are twelve parks in Maricopa County's regional park system. Each is unique and offers its visitors a wide variety of recreational opportunities. The Maricopa County Parks and Recreation Department oversees the Maricopa Trail, a 315-mile trail system that encircles the valley and links all regional parks together. The department is staffed by a team of passionate employees, park hosts, and volunteers dedicated to providing park visitors with the best customer experience possible. Join us today! Proud to offer: Work with a greater purpose Exceptional work-life balance Opportunities for growth and development within Maricopa County We require: Six months of customer service/public contact experience High school diploma or GED A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis Other requirements: May require regular vehicle travel between offsite locations, including other Maricopa County Parks or within the same park of distances greater than 1 mile Will require working various shifts and locations to include: early mornings, nights, weekends, holidays. Some of the locations are within a remote area of the park. Walk to collect revenue in an outdoor climate with the possibility of temperatures over 100 degrees Must possess or have the ability to obtain a valid Arizona driver's license by the time of hire We also value: Cash handling experience using a computerized point-of-sale system Customer service experience in a high-volume, fast-paced environment with the ability to multitask Proficiency in Microsoft Office Excel, Word, and Outlook Job contributions: Welcome and assist park visitors by answering questions, offering guidance, and delivering information about park amenities, recreational opportunities, trails, and natural features. Accurately collect day-use, camping, and other applicable fees using cash registers or point-of-sale systems. Sell daily, seasonal, and annual passes, ensuring proper documentation and record-keeping. Monitor two-way radios and telephone systems for routine and emergency communications. Promptly report and document any emergency situations to appropriate staff or law enforcement personnel. Conduct routine patrols of park facilities, including campgrounds and day-use areas, to ensure visitor compliance with park rules and regulations. Provide education and issue warnings when necessary. Explain park rules, natural resources, cultural history, and environmental policies to visitors to promote awareness, safety, and conservation. Balance cash drawer at the beginning and end of shifts. Perform daily reconciliation of receipts, process credit/debit transactions, and prepare deposits in accordance with park financial procedures. Assist with the cleanliness, organization, and light maintenance of park offices, kiosks, and visitor service areas to ensure a welcoming and safe environment. Working conditions: Position is typically office or administrative work with exposure to extreme temperatures, wetness, humidity, respiratory hazards, wildlife, moving mechanical parts, vibrations, fumes, odors, dusts, poor ventilation, chemicals, oils, inadequate lighting, workspace restrictions, and intense noises. Ability to exert 20-25 pounds occasionally, 10-25 pounds frequently, or up to 10 pounds constantly and walk/stand to a significant degree. Selection procedure: Only the most qualified candidates will be considered. Consideration will only be given to candidates who submit online applications. Candidates will be contacted primarily through email and their Workday online application profile. Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive. Maricopa County is an equal opportunity employer.