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Staffmark

Customer Service Specialist

Staffmark, Geneseo, New York, United States, 14417

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Staffmark is hiring a Customer Service Specialist for a well-established company in Geneseo, NY. This direct hire opportunity offers stability, a flexible schedule, and a supportive team environment.

We're looking for candidates with strong communication skills, a customer-focused mindset, and at least one year of collections experience. If you're ready to grow your career in a structured setting, we want to hear from you! *Please note, this is an in-office position. Candidates MUST be within commuting distance of Geneseo, NY

Pay:

$17.20 - $17.75/hour + Monthly Bonus Opportunities Full Benefits Starting Day One

Schedule: Training: • Monday-Thursday: 8:00 AM-5:00 PM • Friday: 8:00 AM-4:30 PM

Post-Training: • Monday-Thursday: 8:00 AM-9:00 PM • Friday: 8:00 AM-7:00 PM Choose your own 8-hour shift. One evening shift (until 9 PM) per week required.

Responsibilities: • Make inbound and outbound collection calls • Discuss payment options and negotiate arrangements • Perform skip tracing and data verification • Follow call scripts and document interactions • Verify bankruptcy, disability, or garnishment claims • Comply with state/federal regulations and company policies

Qualifications: • High school diploma or GED • Minimum 1 year of collections experience • Strong communication, typing, and organizational skills • Familiarity with standard office systems and procedures

Our client offers a full benefits package and long-term career potential. A detailed benefits overview will be provided upon hire.

Apply now to connect with a recruiter and explore this opportunity to join a company that values your growth and success. *Please note, this is an in-office position. Candidates MUST be within commuting distance of Geneseo, NY