Employee and Labor Relations Manager (0931) SFO – (159239)

Job Description The Employee and Labor Relations Manager plays an integral role in ensuring fair and respectful treatment of employees, consistent with our core values. The Employee and Labor Relations Manager works proactively in managing, coordinating, and supervising staff performing employee and labor relations activities, including managing grievances and progressive discipline, investigating employee work environment issues, and managing the case management system. The Employee and Labor Relations Manager participates in arbitrations and collective bargaining activities and provides managers and supervisors with consultation in the administration and facilitation of disciplinary and grievance processes. In addition, this role oversees performance management programs that connect individual employee performance with the Airport’s strategic goals. This includes guiding performance appraisal processes, advising supervisors and managers on best practices, and collaborating with Talent Development to design and deliver training that strengthens leadership capacity in effective performance management. The role also oversees people-related projects, including the people aspects of the Airport Integrated Operations Center (AIOC), ensuring alignment with organizational goals and employee experience priorities. This position facilitates training on management and leadership topics, analyzes employee feedback across all levels regularly, and revises people-focused programs to generate more positive outcomes. The Employee and Labor Relations Manager partners with stakeholders and human resources teams to create and sustain positive employee relations and performance management practices. The programs you will contribute to are essential to our vision of a workplace where anyone can belong and our commitment to delivering an equitable and engaged employee experience. This position reports to the Director of People, Performance & Development (PPD).

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