Retail Sales Associate Job at Verizon Communications in Muskegon

Overview

Apply prior to the end date: October 19, 2025.

Verizon is a company that emphasizes career growth, idea sharing, and community impact. Our V Team is a community that listens, learns, and supports growth and trust in how we show up, everywhere and always. Join the #VTeamLife.

What you’ll be doing

As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores.

• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers\' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using effective communication to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

We’re hiring immediately. This isn’t your typical entry-level retail position. You can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit sales goals. Top performers could earn additional commissions for a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.

Our comprehensive benefits (starting day one) and perks support your career and life outside Verizon, from health and well-being benefits to education and career investment.

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions
• $2,500 stock grant per year (Stock Together)
• Sales recognition programs with vacations, gifts, and incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• 8 weeks of paid parental leave for eligible new parents (up to 16 weeks when paired with short-term disability)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more

This position can jumpstart your career. One in five Verizon Retail employees received lateral or promotional moves in 2024. You’ll hear from our team about our training programs, culture of learning, and benefits as you elevate your career.

What we’re looking for

You’ll need to have:

• High school diploma or GED
• One or more years of relevant experience, demonstrated through work experience and/or military experience
• Willingness to work evenings, weekends, and holidays (schedule known four weeks in advance)
• Openness to pick up additional shifts and earn more income, typically during summer months, November–December, and/or peak vacation periods

Even better if you have one or more of the following:

• Experience working in a commission-based environment
• Demonstrated sales experience communicating with customers to find solutions
• Customer service experience

If Verizon and this role sound like a fit, apply even if you don’t meet every “even better” qualification listed above.

After you apply

You may be required to take an assessment (about 19 minutes). If selected to move forward, a recruiter will reach out to share more about the role and answer questions.

Where you’ll be working

In this worksite-based role, you\'ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career and life outside of Verizon. They include health and wellness options, 401(k) with company match, stock incentives, holidays and personal days, parental leave, tuition assistance, and other incentives as part of Verizon\'s total rewards package. Depending on the role, compensation may include premium pay such as overtime or shift differentials. Newly hired employees may start with up to 15 days of vacation per year, increasing with tenure. For part-timers, benefits vary by individual circumstances.

This is a commission-based position with the potential to earn more.